Hotels in Grapeview

"I wouldn't have stayed there if I had been informed that the swimming pool was closed for maintenance."

"Was impressed with Brie, and also like rhe weekend staff. There was a girl with dark hair who I believe worked with Brie didn’t smile or ever acknowledge us (she even parked next to us in handicap spot never saw a placard. We had issues all 3 night with child screaming and running up and down hall and another child was bouncing basketball on the wall all this between 9 and 10 at night. Brie was super efficient calling them immediately to deliver with the issue. Other than that the location was quiet. Not impressed with the gal I dealt with in housekeeping I even made effort of speaking Spanish with her. We also gave her our top sheet as it had a stain and it was never got a new one.Got towels once but ended up using our own shampoo and hand soap luckily we had some as we we were only given one soap bar which we had to use at sink so none for the shower and the shampoo conditioner and lotion was only enough for one day and we were there a total of 3.This was our most expensive hotel in 3 weeks. Just think there is room for improvement. On positive side breakfast was consistent every day with decent selection. The room was decent in size bed was comfortable with a good selection of pillows also had a decent size fridge The accessibility in the room was good so was access in shower. (Shower head was coming unglued from wall) The shower pressure was excellent. I would return again to see how things are because of the courtesy of the front staff all but one. ."

"While we love this hotel, this stay was frustrating! Between the constant clanging and banging day and nite and then our soaker tub not being able to hold water, on our anniversary weekend… no matter if we turned the knob left or right the tub would not hold water. We resulted in stuffing a wash cloth in the drain and refilling it several times! We chose Tacoma and this hotel for our anniversary weekend and it could have been better more like the last time. Upon letting staff know during checkout, he seemed apologetic though I am not sure this will be corrected. He explained the clanging and banging was due to the elevator mechanical room on the 26th floor(our suite was on the 24th) but the last 2 times we stayed in the same room we did not have this issue. I am frustrated that we had issues ok our special occasion especially because we love this hotel! "

"Room and everything was fine but half of the hotel was under construction when we got there and the front counter didn't let us know that they had zero hot water and wouldn't be getting it looked at for the next week or so"

"Clean and quiet with an amazing Bay view."

"The first thing I noticed upon entering the hallway from the parking lot was that the exterior door was broken, leaving it unlocked all night long. That, and a guy sitting in his car right outside that door for a few hours gave me chills. But I forgot all that once I walked into my room! What a NICE room! 2 beds just for me. My pet peeve of TV's that don't swivel was instantly relieved when I found theirs DO swivel. Very clean room, nice bathroom, 2 sinks, balcony with a view of the inlet, and very quiet room. My only "complaint" was their breakfast system. They have a huge dining room, but all the tables are covered with sheets. They make you either come down and pick up your breakfast OR have it delivered to your room. Pretty cheesy. And the biscuits and gravy were full biscuits, not cut in half like 90% of places that serve this. You don't put whole biscuits in and cover them with gravy, you cut ONE in half then cover them. My room had the most comfy pillows I've ever used in years!!! Nice adjustable shower head with plenty of water pressure! The elevator was an added bonus! I'll definitely stay here again! Nicest hotel I've stayed at in Kitsap County so far! A better TV remote would be a nice touch, the one I got had maybe 10 buttons. All the staff seemed pretty friendly. Yes, I would recommend this place to anyone! You can't see your car from your room, but if you can deal with that, you're fine."

"Great location, hotel condition overall. Our only issue was the internet connectivity was bad. Our phones and laptops kept locking up and glitching. We have newer phones, xfinity service and newer laptops which are up to date so the issues were not in our end. If your at this hotel with important internet connectivity requirements you may want to consider this."

"They kept the hotel very clean, the beds were extremely comfortable."

"Great service!!"