Hotels in Mastwijk

"Our room had a large bathtub which was great. The pool and sauna were nice as well. Breakfast was decent. Location was hard to find at first but very convenient"

"Stayed two nights. Tv not working. Staff not helpful but made up excuses. Breakfast was available for a fee and although many options the hot foods were lukewarm. "

"Clean rooms, near transit, modern facilities, great buffet breakfast. Would stay again!"

"Communal areas are very new and clean"

"We booked a higher-category double room, but upon arrival the room did not match the photos. The layout was noticeably different — the wall with the window was only half-width, making the space feel smaller, darker, and somewhat cramped. Since we arrived around midnight, I immediately asked the receptionist if we could switch to a room that actually matched the advertised photos. I was told that no such room was available. However, the next morning around 8 a.m., the situation changed. After an initial dismissive response to my wife’s complaint, I approached the reception myself. At that moment, the staff did not realize we were together and I overheard them discussing our case, referring to us as “the guests who want the normal room,” which strongly suggested they were aware that our assigned room was inferior. Shortly after, they showed us another room — one that fully matched the photos and our expectations — and moved us there. From that point on, our stay was satisfactory. Overall, the experience was negatively affected by the initial handling and lack of transparency, despite the eventual resolution."

"Very well maintained hotel. Location great parking free. Food excellent. What is there not to love about this hotel."

"Profesionalism of the staff."

"Very spacious room with comfortable bed and massive bathroom! The pool & sauna on the 20th floor are lovely. Good meal in the restaurant with friendly staff. Very good underground parking at reasonable price and close to bus route to get into the city."

"Excellent location."