Hotels in De Graff

"I don’t usually leave reviews, but this needs to be said. My experience at this hotel was unacceptable from start to finish. The first room I was given was dirty—there were bugs, stains on the bed, and it clearly had not been properly cleaned. When I brought it to their attention, I was moved to another room, but unfortunately, it was still not clean. I also want to be very clear—just because I had my dog with me does not mean I should be placed in a subpar or dirty room. That was extremely disappointing. To make matters worse, the interaction at checkout was just as frustrating. When I told the front desk I was checking out, I was met with attitude and resistance instead of basic customer service. I was told I had to wait, questioned repeatedly, and the conversation became unnecessarily tense. Overall, this was a very poor experience—between the cleanliness issues and the lack of professionalism, I would not stay here again."

"This is an older hotel attached to a mall that has seen better days. For the price, it was fine to stay for the one night we were traveling. The staff was great. "

"The only thing we struggled with was getting to the hotel because of the location, otherwise everything was wonderful. We enjoyed our stay. The whole place seemed clean and well taken care of."

"Great breakfast - hot, tasty food! Room and common areas were clean! Convenient location for visiting relatives in Urbana area."

"No the breakfast was not stocked didnt really have much of a selection and the beds are litterally hard has rocks."

"Great location and well taken care off."

"Very nice clean place to stay. "

"Safe and clean"

"Good"