Hotels in Wanaque

"My first impression of The Wilshire Grand Hotel in West Orange was that it looked nice from the outside, but that quickly changed once I got to my room. As soon as I walked in, I could tell it wasn’t clean—there were stains on multiple surfaces, which was really off-putting. I also had an issue with the door. The extra safety lock didn’t work, and when I went to the front desk, I was told there basically isn’t one and that just shutting the door is enough. Maintenance was sent up, but the person didn’t have any uniform or identification, which made the situation feel even more uncomfortable. He showed me how to lock it, but then when I tried to leave, the door wouldn’t unlock properly and I had to struggle with it. There was also visible mold near the ice machine, which was concerning. On top of that, the walls are extremely thin—you can hear every door opening and closing. It was loud all night, and I barely got any rest. I ended up leaving before sunrise because I just didn’t feel comfortable staying any longer. Overall, the hotel looks nice at first glance, but the experience did not match that at all."

"Good location easy to highways, nice open space to host large parties. "

"Convenient location, friendly staff "

"Hotel did smell good in general. Rooms were clean but did need some general maintenance. Our shower filled up with water as the drain was clogged and the vanity faucet was loose and our door going in and out of room was tough to open but other than that our room for money spent was worth it. Extremely quiet at night and did not hear people talking in hallways. Loved how they had room cleaned and beds made and fresh towels everyday. Most hotels we have stayed in lately do not offer that service so I was very glad to have that especially coming home late after a long day visiting New York City. Overall if in the area again I would stay again. "

"Average "

"Yes"

"Breakfast starts at 6 ends at 9, for a family who came for vacation this was too early for us to get there and unfortunately missed breakfast."

"Good hotel for the price "

"The whole experience was blah. The woman who greeted us looked downcast and tired. A warm smile and a bit of enthusiasm would have been nice. She told us the room did not include breakfast, although we hadn’t asked. She might have pointed to the coffee stand which we hadn’t noticed and suggested we help ourselves. She might have said something nice about breakfast, described it briefly, and mentioned the price. In addition, a nicely worded brief description of the breakfast on a card in our room, describing it and noting the price, would have been nice. The first thing that greeted us when we opened our room door were two bottles of water and a sign saying they cost $3.00 each! Given that we paid over $200.00 for a very ordinary room, how much nicer it would have been to read a sign that said: “Hilton Hotels welcome you! Please enjoy this water, complements of us! We hope you will come again!” The sign in the parking lot admonishing us to lock our car doors could have been worded in a much nicer way. I actually remarked to my husband about the sign as we arrived and parked, saying how unfriendly and nasty it sounded. We chanced upon a lovely cleaning lady in the elevator with whom we exchanged a few words. She gave us a gorgeous smile and wished us a lovely stay. It seemed to come from the bottom of her heart. The hotel’s lobby was nice and airy. The bed was good. Everything functioned well, except the ice maker on our floor; it was broken. A total blah experience. "