Hotels in West Lebanon

"Good experience"

"The room was very clean, the staff was nice and polite but not very welcoming. Breakfast is good. Convenient location, parking in the back of the hotel very convenient. "

"The management was excellent and easy to work with. They helped me get the best rate possible. I highly recommend this hotel."

"What a lovely room and building. Really enjoyed this hotel. However, the neighborhood outside the hotel was very sketchy and clearly there is an issue with drug addiction in the area. I ate at the restaurant within the hotel and went to and from my car in the gated lot. I enjoyed many other towns in the Berkshires, but Pittsfield was not one of them. Wish this hotel was in a different city, as I would love to stay there again. "

"What a beautiful, unique building. Full of antiques and feels like going back in time. The ride up to my fourth floor room in the 19th century cage elevator was a wonderful touch. Can’t wait to go back again. "

"I recently stayed in a one bedroom suite at this villa property and unfortunately the experience was disappointing, especially for business travel. When I booked the reservation, I expected the main amenities such as the clubhouse to be easily accessible. In reality, the clubhouse sits on top of a hill. While there is temporary parking directly in front of the entrance, the designated guest parking is located at the bottom of the hill. This means guests either have to walk up a steep hill or climb several flights of stairs to reach the clubhouse. This setup is very inconvenient, particularly in cold weather or when carrying items for activities like swimming. I also experienced maintenance issues in the unit. I reported a clogged faucet and maintenance came to address it, but the problem was not actually fixed. Instead, the clog appeared to shift from one side of the sink to the other, eventually causing unpleasant debris to come back up through the drain, which was unsanitary and frustrating. The location is also quite isolated with limited nearby restaurant or dining options. While the condominium setup may work for guests planning to cook, it is not ideal for business travelers who need convenience and easy access to food and services. Overall, I would not recommend this property for corporate travel."

"Room temperature was good. Breakfast coukd improve, lack of protein, muffins were not fresh. "

"this has been absolutely amazing and incredible for incredibly difficult time for our family because of family medical emergency. everyone has been so amazing and beautiful and healing for our loved ones and we are grateful to be close to then"

"Pool and hot tub was dangerously chlorinated and bright green. Hurt to breathe and almost had to go to er with the kids. Huge parties all night, knife fight in hallway outside our room stabbing in the door. Our room had a broken window without curtain or any shade upon arrival. Unsafe! Rooms inside was clean and modern, staff were very kind!"