Hotels in Puerto de la Cruz

"Abslitely fantastic stay! Very clean, lots of space, good size swimming pool. Rules in the development are very sensible and are being followed, so it was quiet and ejoyable. All communal areas are very well maintained, clean, and great looked after. "

"No Hot Tub..."

"Wonderful "

"Amazing apartment, great view, really quiet, nice staff. Taxi between hotel and airport costs around 80-100 EUR. Supermarket is a 15/20 minute walk. Nice, quiet beach and nice beach bar less than a 10 minute walk. Keep in mind: Spa only opens 4h/day, for individual use of 2h. Can only be booked on arrival (no booking in advance). This means only two people/rooms can book for any given day for a 2h block. 99% chance it'll be already fully booked for the majority of your stay once you arrive. The hotel across the road has spa treatments, but sadly no day access to spa. There's no pool side bar. Bar only opens when restaurant is open for breakfast and dinner."

"Clean and friendly/helpful staff"

"Nice place well maintained with attentive staff. Food wise, something for everyone."

"Fabulous Staff. Entertainment was excellent. Luca I think the guys name was, he really got the crowd going. Excellent location. Right next to the beach. Food was good."

"Rating: 2/5 – Beautiful Beach, Disappointing Experience Overall This was, unfortunately, one of the more disappointing stays we’ve had. To start with the positive, the beach itself is absolutely beautiful and is easily the highlight of the property. The entertainment team was also a bright spot-they were engaging and did a great job, especially for families. However, beyond that, the experience fell well below expectations. Service overall felt unfriendly and not guest-oriented. While there were a few exceptions, many interactions came across as dismissive rather than helpful. For example, when we asked a simple question about dinner timing to plan around our young children, the response was surprisingly rude. The dining experience was also underwhelming. Food options were very repetitive, and there did not appear to be much effort to accommodate individual needs. Additionally, there were only two restaurants on site, which made the limited and repetitive menu even more noticeable over the course of the stay. Although the beach is stunning, it was disappointing that guests had to pay extra for beach beds rather than having them included. Small details like this added up and took away from what should have been a relaxing experience. Another inconvenience was the lack of transportation options—there was no readily available or reliable car service to help guests get around, which made things more difficult than expected. Overall, aside from the beach and entertainment, "

"Staff was fantadtic and our bungalow/pod was spacious, clean and funky. "