Town of Clarkstown Hotels

"This the best value for the price."

"The hotel was very updated and comfortable. We had to park in the back up parking lot due to our late arrival but that worked out fine. The staff was very attentive."

"The hotel oversold the rooms and apparently that means the hotel gets to pick and choose who they want to lie to. My room was supposed to be ready at 12, it wasn’t. I literally chose to come stay here because of the bar. Unfortunately I couldn’t see past the horrible front desk experience. I was hoping to like this place so that my family and friends would have a comfortable stay while in NYC. I will never stay here again or subject people that I love to this place. The room I was promised was not what I was given. The lady tried to gaslight me and manipulate the situation. People think I’m extremely young but I’m not and try to treat me poorly based on my appearance. Save yourself the headaches and don’t book here. Here’s the list of things that were not working: the TV wouldn’t go any louder than like a quarter of the volume, there was no refrigerator unless you want to pay $10 per day, there’s one microwave on a certain floor, the noise from the street and sirens at all hours of the day and night, and the food gave me food poisoning. This was my first impression of Harlem and it’s not a good one."

"The way of serving Breakfast was wonderful. Space cleanness& room structure was a plus."

"missing items"

"Yes"

"They no longer offer a breakfast buffet, which was great"

"Property was nice reasonable price but the people above us was obnoxious jumping and bouncing a ball at 2am and loud that it was making our dog bark throughout the night so couldn’t sleep other then that was ok stay"

"The front desk and registration staff were fantastic, resourceful and friendly! Great customer service, they made our stay very comfortable and convenient!"