Hotels in West Point

"Kitchen was dirty, trash was left behind, laundry wasn’t clean. "

"I like that i was able to keios check in and not stand in line. The staff help instantly. Free head ban and light up glasses for the kids. Much activities hands on for the kids gree. Everyone was friendly and helpful. Love taking pictures with Violet and the others. No waitinf for the ice machine ot microwave. Little dust on couch hsndle and bunkbed edge. Was told has a problem witj dust. Air in room work well. Fridge froze all my fruits. But was good. I love that they allowed you to bring your own food etc. Dance party at night for the kids was awesome. Meals are very pricy. Easy check out. Access to buggy to carry your stuff. Was surprise about $20 parking fee per day. Will consider a shorter stay. This was a wonderful mini vacation !!"

"Great hotel"

"Room was very clean"

"Just was not crazy about the room Decor! I had booked a third night thru the actual hotel, months before our stay, and come Sunday night, very late, our keycard did not let us in and then they said they had no info on my reservation for the third night. We were also told housekeeping had already cleaned our room, WITH ALL OF OUR THINGS IN IT! And OUR BELONGINGS MAY OR MAY NOT STILL BE THERE! It was a long stressful Process of just getting rechecked in and given a key to see if our things were still there! "

"Rooms were not ready at check-in time. Lobby bathroom was gross with urine and feces. Our room had a strange odor. Understaffed restaurant at the resort. The cantina at the beach was unexpectedly closed. The main gate to the beach was closed causing a long drive to get lunch for our hungry children. The staff was friendly and the food was good when we finally got sat in the mostly empty dining room. The beds were comfortable. The scenery was nice. "

"Overall, this was a decent stay. The staff were very friendly and welcoming, the bed was comfortable, and the hotel was nice and quiet at night. I also appreciated that there were a lot of breakfast options available in the morning. A few things were just okay: the surrounding area wasn’t the best, the shower water only got warm instead of truly hot, the room temperature didn’t seem to match what the thermostat was set to, and cleanliness was acceptable, but the bathroom could have been cleaner."

"The property was nice and clean. The bed was comfortable and cozy. Breakfast was actually good."

"Rooms were clean, breakfast was fresh and the staff was friendly "