Hotels in Riverside

"Great customer service"

"Room was dirty with sticky carpet and a coffee cup under the table. Staff member Brian was very nice "

"Cleaning was not up to par. For example garbage was not even removed"

"air in room did not work--said they'd send someone to help but never did."

"Upon checking in our first room at 2 AM the room was terrible and it smelled like cigarette. It did not look fresh. It did not clean. I went back to the front desk. They gave me another room that was in much better shape. I was there for all of one night in two days and the handle to the toilet broke. They were kind enough to give me another room as I was staying for two more nights checking in the third room the paint on the tub was peeling and some furniture and amenities inside the room. We’re missing the stuff management during my stay so I had to stay in the room and I cannot get a refund. They refuse a refund prior to that I had booked this hotel and my flight was canceled. The hotel refused to give me a refund so if you decide to book this hotel, be sure to show up or you will not get your money back. I will not be staying again."

"Bathroom and bedsheets were clean in the second room following a room change request. Air conditioning and air quality were poor. Could smell cigarette and weed smoke through the vents and hallway. Could also hear hallway conversations and noises. Parking is limited. First come first serve. Staff was kind and responsive to my concerns and requests."

"Magical experience.....the staff was accommodating and professional. The only aspect of my trip I would change would be the addition of eating options on site "

"Okay"

"Clean"