Hotels in Helena

"Grounds and overall appearance of condition on hotel was unpleasant. One of the reasons we chose the hotel was pictures online. They were NOT accurate!! Wanted to soak in Hot tub it was out of order! Breakfast was provided but the experience trying to serve ourselves food was not great! Out of most things offered at 8 am and did not have a clean presentation. The staff was arguing among s themselves within ear shot of customers walking to and from lobby. Unprofessional. Would not recommend nor will we return."

"Plain exterior outside surprised us with IMMACULATE indoors at every turn, friendly offer of suitcase carried by host at desk due to elevators out of service. we had clean comfort at a fair price and every interaction with staff was friendly. Plenty of parking. Thank you!"

"Some things were nicely kept and some were not. Mold in the shower on the silicone edges no extra pillows or blankets. TV guide was very confusing. Breakfast cheaply made and no flavored creamer for coffee. Bacon wasn’t really bacon. More like slivers of fat. Water was $8 to purchase there or walk down the road to a convenience store for a better deal. Sketchy neighborhood if you needed to walk in the evening. Lots of deals going on behind buildings. Check in and out was seamless as long as you didn’t need to go to the front desk for anything. Then they wanted you to fill out paperwork. Weird."

"The room was clean and somewhat updated, the bathroom definitely could use some updating. The pool was small, but warm. The breakfast was terrible. It was very small, only one waffle maker, so it took forever. The fruit was not fresh and there wasn't much to choose from. I don't think I will be staying there in the future and would not recommend."

"Warning - DO NOT BOOK! Steer clear of this. It is run down- the front doors won’t shut/ open in Lobby and have huge rust holes in them. Hostess told us TV wasn’t working this night and that there would not be breakfast- as it was being remodeled- the lobby seemed well maintained except for the doors. (after getting up to the room- you wouldn’t pay me enough to eat anything there anyways) The hallways, staircase and rooms smelled like urine. In the first room, The bathroom had hair all over the floor and tub- like someone shaved thier head, there was melted icecream? On the carpets by the non working refrigerator. The windows had screens half way in half falling out - we tried to get fresh air in. Absolutely disgusting!! Returned to Hostess she happily upgraded me to a suite -( I should have cancelled and walked away- but no more options available at that time of day in the city during graduation and sports tourney weekend). New room still had that awful smell but was mostly clean. Half eaten potato chips on window sill- baseboard in bathroom splattered with nasty stuff. White couch with stains all over it. We had originally booked for 2 nights and was able to find something else the next- thank goodness she refunded me for the next night. Don’t book ever!! Sleeping in your car would be better-trust me!"

"This was a beautiful, quiet, super clean place to stay with a fantastic breakfast buffet!"

"Check in time was at 3 and everyone was being turned away from their reserved rooms bc they were still not cleaned. After waiting three hours, they gave me a different room. Staff was kind but this is hands down the worst and loudest hotel I have ever stayed at. When we went to our room the walkways were "clean" but by morning there was puke in two places on the upper level. I suppose for the price it was manageable but definitely a dive."

"Well kept and quiet"

"The staff would t do anything about the barking dog in the room next to us. He barked for 3 hours straight. When I asked chuck the front desk attendant said there was nothing he could do even though the pet policy was displayed right behind him that stated otherwise. Super unhelpful and grumpy "