Hotels in Charlwood

"Stopped here from Heathrow before traveling on to more family, we stayed 2 nights and meet family and friends. Food and service were good, the animals was a bonus, the sensory area with the TV was our hang out with the kids."

"Breakfast was a total disappointment. Most stuff tasted like old reheated food, the salami was not fresh either. Most of the staff kinda looked sad to work there. I can only think of 3 that had a bit of a smile and nice disposition, the rest…… We were in a double room with a 4 year old and an 8 months old. We arrived early and the room wasn’t ready (understandably so), one would think they were getting it ready for us checking in, but when we got to the the room, only 2 towels and no soap. Also super loud, paper thin walls and the nosiest people almost partying next door. "

"It is what it is, double handy for early morning flight "

"Waited 20 minutes to get into the room only to find room not cleaned properly half eating jar of pickles,orange juice half drank and other food items in the mini fridge then maintenance staff and receptionist had a full blown argument in full sight of my wife and I. Not appropriate for such a so called high end hotel "

"Clean room, unique experience in the tiny modular room. Everything you need. Only minor thing, shower head drained on floor later in night so had wet bath wet again. "

"Close to gatwick for travel, free parking and friendly staff. Other than that it isn't good, not worth the money even though low, it's no more than 1/2 stars and shouldn't be more than £30. We managed to get some sleep and move on. Even if the breakfast had been available as advertised, we wouldn't have eaten it. Place needs a major clean and refurbishment, which I can now see has been promised for some time on reviews. "

"Very good location to the airport.thanks "

"Great room"

"Easy online check-in, great reception service. The room is clean but the shower screen is somewhat rusty. The breakfast starts at 6am. "