Hotels in El Macao

"At first, we were unsure about choosing this hotel instead of the resorts we usually visit, but it turned out to be a great decision. The staff was incredibly welcoming and helpful, the rooms were very clean, and housekeeping did an excellent job every day. The food was delicious with a huge variety of options, and we loved the different restaurants inside the resort. The pool and beach were both amazing as well. Overall, we truly enjoyed our stay and would definitely come back again!"

"Staff not helpful and horrible to deal with customers Food not fresh everyday "

"Its a small resort. We were sick 2 days out of the 4 days we were there. Not a lot of options of food and the restaurants we wanted to go to were closed most days. Rooms are old and dirty. The shower door wouldn't completely close so every time we showered, the bathroom would flood. Mike's is the only place that had my decaf coffee (wonderful little coffee/pastry shop) that was the highlight of our stay. Looking forward to our morning and evening coffee. The lady that cleaned our room was amazing and very attentive to our needs. Other then that I will not be returning. Please look at The Serenade before booking this spot. We went there last year and it did not disappoint. EL FARO DO BETTER."

"Hotel is new and modern. No huge complaints. However, the food served was mediocre at best"

"We booked for a king size bed, but they put us on double beds. I asked to get a king but they only changed us after 3 nights. If you cannot afford what was reserved, i'd at least expect some upgrade, for these 3 nights. Besides that everything was nice. The hotel is good, food is better than other peers. The aqua park is fun for adults too. Only complain is regarding the beach area: they could have few umbrellas and better chairs"

"The staff seemed a bit standoffish sometimes and the throw pillow in our room was soiled when we arrived but the food was great compared to our last resort and we enjoyed Beyoncé and the entertainment group very much"

"Good"

"Clean property. Good service. Restaurants were good, buffet could be better. "

"Friendly staff, VERY clean lobby pool and beach area. Great drinks and delicious food. Absolutely loved our time here"