Hotels in Broughton

"Some stains on bedroom carpet floor that hadn't been removed. But generally everything else was great"

"It was a good location to stay for the monster jam monster truck event with my young son, 20 mins walking distance into the town and a helpful surprise with the play area by reception. The sofa bed was made up on our arrival which was helpful and the room was clean with all the basics we required. However, it was difficult for my son to go to sleep as the corridors were incredibly noisy till gone 10pm the first night - not exactly the hotel’s fault but maybe would be better to have more sound proofing? Or maybe encourage guests to respect others? We were on the 4th floor for reference. It would have been helpful if the receptionist had explained about the requirement to tap your key card inside the elevator to be able to reach your floor - a good security feature but not ideal if you don’t get told upon arrival and other guests tell you they had the same problem. Main reason for the poor review is that I’d contacted the hotel prior to my stay to ask about parking - it sounded safe and secure, and they sent a very warm and friendly email saying they’d do what they can to make our stay a relaxing one. However, my car was broken into and ransacked during my stay of 2 nights. My car alarm had clearly gone off and no none had noticed. I was parked close to reception!! Absolutely ruined our weekend. And when I reported it to reception, clearly shaken up, they couldn’t have cared less. So I presume this is a frequent occurrence."

"Unfortunately we had some issues in the restaurant. There was an error and some items were missed from our order. It was eventually resolved but staff were unhelpful and didn’t even offer an apology. The lady on reception was exceptional though. She went out of her way helping us find our way to an event and arranging a late check out so my daughter could swim."

"Clean room - good location "

"Spotlessly clean hotel with very helpful staff."

"For the price we paid, this hotel was seriously lacking. The bathroom had a damaged door, no shower curtain and no mirror light even. Talking of light, there were no side lamps by the bed which we found very odd. The bathroom light didnt even work. The lift felt like you were risking an entrapment every time you ventured in. Would not recommend and would not book again."

"Staff were great, clean and big rooms great location"

"Staff were fantastic, especially Rochelle!"

"It was first time I want to Cardiff.. The hotel was very close to trine station and in middle town.. It was great.. The hotel was very clean.. Room was very clean I was very impressed. Breakfast was amazing it was very clean and everything was full you didn't have to ask for anything.. If you going to Cardiff please try it ..you won't be disappointed in promise.."