Hotels in Mandaue

"A/C didnt work in the first room. In the new room it was great. I extended the stay and explained I would be having an additional guest. Ater they arrived I was told there was an additional 500 php per day charged for the additional guest. We ordered room service and they kept leaving the dirty plates in th w room, despite stopping at the front desk and asking for someone to come take them. The housekeepi g never made the beds or changed the sheets and I had to go to request fresh towels. The staff wereall polite, but the followthriugh needs work. Often I would call the front desk with a request only to have to walk down later to get someone to follow up. The rol. Was booked for 5. We git 2 compli.entary breakfast and 2 bottles of water. All other refreshments could be cgarged to the room. My suggestion is download the grab app and have food delivered. There us a waterpark next door. The large slides and wavepool were out if servIce. This hotel is not near anything. You will have to take a Grab. Personally I would not recommend thus hotel for more than a day or two. You are better off spending 2x the price because you will wind up spending it on transportation as well as wasting time waiting for the ride."

"Mold on pillows. Receiving daily service and didn’t notice until was packing to leave."

"Best breakfast buffet ever! Unbelievable resort with amazing activities. Fantastic private beach with reef and plenty of fish."

"Top notch accommodations with excellent staff"

"I had a very pleasant and affordable stay at Toyoko Inn, especially because of the excellent service at the front desk. The staff were highly efficient and handled every request with a strong sense of urgency, making check-in and any inquiries quick and smooth. Their professionalism really stood out and made the overall experience stress-free. The room was clean, well-maintained, and comfortable, which added to the relaxing stay. I also appreciated how kind and attentive all the staff were throughout my visit. Everyone seemed dedicated to providing good service, and it truly made a difference. Overall, Toyoko Inn is a great choice if you’re looking for an affordable place that offers efficiency, cleanliness, and friendly service."

"This is a quality property, exceptional hotel accommodations. The staff is outstanding whatever you need they will accommodate you. Food quality better than even one could expect. Another perk is that they provide a shuttle from Mac 10 airport to the hotel and back. The schedule will fit your stay. You’ve got the SM model right five minutes away. This is an experience that everyone should enjoy"

"Brilliant pools and r"

"I had a wonderful experience staying at this hotel. What truly stood out was the excellent customer service. Every staff member was professional, friendly, and clearly dedicated to their role. From the front desk to housekeeping and the restaurant team, everyone made me feel welcomed and well taken care of. The accommodation was clean, comfortable, and well-maintained. The room was organized, relaxing, and had everything I needed for a pleasant stay. It’s clear that the hotel puts effort into ensuring guests are comfortable. The food was also a highlight of my stay. Meals were fresh, well-prepared, and full of flavor. There was a good variety, and everything I tried was satisfying. Overall, I highly recommend this hotel for its outstanding service, comfortable accommodations, and great food. The staff truly make the experience special, and I would definitely stay here again."

"Parking was great and safe! Room was clean and staff were cordial and professional."