"New hotel with high end decor throughout. The pool and locker room facilities (sauna and steam room) were very nice. The restaurant No Mad had a great selection for breakfast and we enjoyed a nice dinner there as well. The vibe at the Ember bar and restaurant at the top is not for everyone. Tends to run toward business guys and young women, tech music."
"Overall, the hotel is quite nice, but unfortunately it feels like this business is being run without a woman’s perspective or attention to detail. For example, there was no hair conditioner in the room — something I’ve honestly never experienced before in a hotel. When I mentioned it at reception, the staff member didn’t even seem to understand what I meant.
We had requested not to have the room cleaned, but later I asked for fresh towels instead. I ended up waiting about an hour and a half and had to call reception three times before they arrived.
Another important issue is the shower floor — it becomes extremely slippery when wet. The tile choice for a shower area was clearly not the best. I can only imagine how difficult and unsafe this could be for elderly guests.
Other than these issues, everything else was excellent: the room was spacious, and the bed was very comfortable."
"Stayed one night before leaving Uzbekistan. The hotel is so new Yandex drivers do not know how to enter. Still no restaurant at the hotel. Swimming pool was fantastic."
"I arrived in the middle of the night and the reception is open 24/7 - contrary to what is written on hotels.com
Room was good, AC working well, hot shower, clean, good WiFi. No noise. Breakfast is very nice though I don't know if they serve anything hot (eggs etc, I didn't ask or check)
The highlight is the courtyard. I had to work in the morning and that was such a nice place to work from (and have breakfast too).
Staff does not speak much English but it was enough to make it work! "
"Beautiful hotel in a very central location. We stayed in a family triple room, which was incredibly spacious, and we especially loved the balcony overlooking the stunning courtyard. The room had everything we needed, and the shower had excellent water pressure with consistently hot water.
One of the highlights of our stay was the outstanding food quality. The breakfast selection was plentiful, the salad I ordered for lunch was exceptionally fresh and delicious, and dinner was beautifully presented and truly memorable. In fact, despite our usual policy of trying different restaurants while traveling, we returned here multiple times for both lunch and dinner because the food was simply that good.
This was without question my favorite hotel of our entire Central Asia trip."
