Hotels in Ứng Hòa Phủ

"Yes the breakfast menu was great. Room was very well cleaned. Spa was excellent."

"The location was great as it was slightly outside of the busiest tourist areas, which was a very enjoyable thing because you got to see more of the locals. Food selections were plenty, convenience stores, gyms, pool all within walking distance. The building itself was nice but what REALLY stood out was the customer service."

"Nice hotel. However, the ongoing construction was quite disruptive. "

"Leaking water from the ceiling and I reported but no one showed up the same day. They fixed it the next day but it was leaking again. There were no Robes in the room. There were no Shampoo, Conditioner, body washier. Hot tube was not working with messed around and the swimming pool was so cold water and no towels around. The staff was not kind and tried to help me out. "

"Everyone and everything was wonderful "

"It’s ok for the price i guess"

"We had a very disappointing experience with this hotel and want to warn other travelers. We booked Luxe Paradise Hotel Truong Chinh through Expedia based on the photos and description shown on the listing. Unfortunately, when we arrived, the room looked nothing like the photos that were advertised online. The room was extremely dirty and had a bad smell. The couch and furniture were visibly stained and looked like they had not been properly cleaned. There were leaks in the room, and the overall condition of the property was poorly maintained. The air conditioning also did not work, which made the room very uncomfortable. Because of the unsanitary condition and how different the room was from the listing photos, we decided to leave immediately after seeing the room. We did not stay there at all. There was also no one at the front desk when we left, so we were unable to speak with any staff about the situation before leaving. We ended up having to book another hotel that same night, which cost us additional money. This was especially frustrating because it was our first night arriving in Hanoi, and instead of being able to settle in after a long trip, we had to spend time late at night finding another place to stay. The biggest issue is that the property appears to be misrepresented online. The photos on the booking listing do not reflect the actual condition of the rooms we were shown. Travelers should be very cautious when booking here and not rely solely on the photos shown "

"Great view. Excellent customer service by Manager "