Hotels in Phú Trung

"The airport pickup was difficult to locate upon arrival, and there was no prior communication beyond the confirmation email to guide me. After waiting about 30 minutes without success, I arranged my own transportation and took a taxi to the hotel. Upon arrival, the pickup situation was discussed with me multiple times and was ultimately resolved the following day. Although I was unable to use the airport pickup service, I was still required to pay for it. The manager did offer a resolution, which included honoring the pickup charge in exchange for a late checkout and a complimentary lunch, which I accepted. Aside from this experience, my stay was very enjoyable. The breakfast buffet offered a wide variety of options, and the staff were consistently friendly and helpful throughout my visit."

"They show have free shuttle to airport "

"Great 👍 "

"Beautiful hotel, very clean, the staff are helpful and very nice "

"Everything was clean and comfortable"

"Very unsafe bathtub situation with elevated access. Not sure how others managed it but I almost slipped on completely wet floor. Would not stay here again because of that. "

"This is a very shiny hotel. Claims 5 star but misses level of service we found at other 5 star hotels in Vietnam. Below the surface marble everywhere the rooms smell very musty the pool is falling apart in places. It is not worth the money they charge and definitely not a leading hotel as they claim. There is no lounge if you have a later flight and despite being very empty they would not give extended check out. One save is that Breakfast is almost perfect minus the lack of Vietnamese coffee options and the layout of the room. Tables are like a school cafeteria tightly stacked together. Otherwise great options and fresh food. "

"The hotel was clean and staff helpful. Excellent location and concierge excellent. "

"From the moment I checked in, the staff set the tone - warm, welcoming, and genuinely attentive. That level of service carried throughout my stay, but one moment really stood out. While I was swimming, the poolside staff quietly placed a glass of ice water by my bench without me even asking. It was a small gesture, yet incredibly thoughtful and indicative of their attention to detail. Breakfast was easily the highlight. The banh mi pork was one of the best I’ve had in town. For dinner, Square One is a must-try, especially the Vietnamese spring rolls, which were executed wonderfully. The hotel strikes a great balance between classic elegance and personalized service. It’s not just luxurious, it feels intentional and heartfelt."