Hotels in Freckenham

"Room was clean, staff helpful and friendly, breakfasts good, wide choice of food. Cafe a bit of a let down, average pizza, poor beef (=gravy) curry, often crowded with laptops."

"Shower a bit too hot however I adjusted the hot/cold knob but didn’t work at all! Overall it was ok! "

"Staff were lovely from the check in to check out, and in the restaurant. We used the pool which was great. Only criticism is that the gave most of the pool to lane swimming with only a few people using that area and packed in around 15-20 people in one third of the pool. Room was clean and comfortable. Food was great. Breakfast had a good choice and was kept tidy and filled."

"Lovely new hotel in renovated, historical surroundings! My room was gorgeous, the shower was large and had really nice product, the staff were helpful (although there was some confusion about how often the room got cleaned and it if was possible to request a greater frequency). Note: they need to staff more people for the restaurant. It's a beautiful place but if there's only one person managing orders, billing, and the espresso bar, they're going to be stressed. That's not the staff's fault, that's a matter of management. "

"Amazing location, decent sized rooms. Extremely easy to check in and helpful staff"

"The room was ill kempt and dirty. I crotch this with the receptionist whi asked me to email them with the photos. To date I have had no response."

"This was our third stay here and it didn't feel as good this time. Room was nice but would have benefited from a deep clean. Pool is great but jacuzzi was out of order and every time we collected a pool key card it didn't work and we had to traipse back to reception. Breakfast options are good, but things ran out and were slow to be replenished, only one coffee machine was working so a big queue, and our table wasn't cleared in the whole time we sat there. Location is helpful as there is parking and then various bus services into the city, or it's a nice walk along the river. Staff very friendly but alot of them were new and unsure of how to do things. "

"We didnt have breakfast during this stay"

"Room was super hot, A/C was not functioning. Staff promised to bring a fan but it never came. Toilet seat was broken. Overall middling experience."