Hotels in North Gower

"Asked for the sofa bed to be made after 6pm at front desk when checking in but when we got back around 11:30 pm the sofa bed was not made. Texted the number that welcomed our arrival and if we needed anything to text back, did so and no response until next morning the text said I could text back to check out and no mention of the previous text. Found sheets and a pillow to make the sofa bed but no comforter. Obviously there’s some disconnect with staff somewhere. Besides having to crank up the heat so our son wouldn’t be cold without a comforter, the stay was ok."

"The room we got was premium with lots of space"

"I was very pleased with the hotel and its facilities. Just a 15 minute drive from Ottawa city centre and you get a large spacious room with free parking and free breakfast. The staff were very friendly and the breakfast had a great selection. Would definitely stay again. "

"Didn’t use either service."

"The room was cleaned but toilet seat still have urine stains on it. We were also given an accessibility room even though we didn’t request for one. We checked in late and too tired to switch rooms so didn’t bring it up with them until checkout. At which point the staff didn’t seem to care too much. The person at the checkout counter simply said “we will advise management”. The room was also very loud, there was some type of leaking pipe somewhere in the ceiling, kept hearing water droplets all night. The room isolation was also very minimal we could hear everything in the corridor, people using the bathroom upstairs and people talking in the next room. "

"The staff were very friendly but the beds we ended up with were awful to sleep on. The mattress was very uncomfortable "

"Great time in Ottawa, I even won a little money. "

"The check-in process was painful, we waited 1.5 hours in line. There was only 1-2 people on the desk and it was so slow."

"Everything was clean, the room was comfortable and spacious. The only thing that would have been better was the water temp in the shower and the pool. Both were a little cold. Otherwise, fantastic. "