Hotels in Franklin

"Clean room. Breakfast not "curated," just normal continental fare. Ice machines not indicated on emergency map plan on door. After fruitless ice hunt, had to ask at front desk. Elevator floor buttons confusing: button "4" is floor four, that I can figure; but what is button "4R" next to it? Dispenser pumps in shower disappointing, typical "progress." Small stuff but add up to lessen stay quality. "

"Staff was cool! Room was clean, stay was nice. I enjoyed it."

"The hot tub was wonderful :) The shuttle only goes to Fox woods so plan ahead!... we will absolutely be back again ! "

"When I booked, it said some free continental breakfast with options of other items could be purchased in the restaurant. The only free thing was coffee. No free food. We did eat in the restaurant and the cook said she wasnt making poached eggs that day so I ordered over easy, which were a bit overdone. Our waitress was very nice! Another patron argued the same thing about the free breakfast. I always book hotels with free continental breakfast, so was a bit disappointed. I did use the jet tub and even though it felt nice, it left a brown ring of bubbles. But other than that, the room was very clean. Everyone was very nice."

"The photos make the hotel appear far nicer than it actually is. It seems to be in the middle of upgrades and renovations, which may explain some of the issues. The elevator’s handrail was damaged and lying on the floor. In my room, the bathroom door was discolored with white spots, the tub was dirty, and the sink drained poorly. The closet was also unclean, and several TV channels did not work. That said, the bed was comfortable, and I had no trouble falling asleep. Breakfast, however, did not live up to the descriptions. If you just want to rest your head, then it's a place for you but if you need the ambiance and appeal, keep scolling."

"Pool was great and staff was geeat"

"The hotel is always near and clean for our stays. A few things were a bit off the usual experiences. A desk employee on the 12th was a bit unprofessional when we inquired if our room was ready. The person who checked us in when our room was ready was great. The pool was cold on the second day due to new water added. Tried to get breakfast to go this morning from the Iron no one ever came to take our order despite a gentleman telling us someone would be over. Overall our experiences have been very good here but not quite hitting the mark on this trip. "

"forgot credit card at front desk at check in. was never notified while there. Drove an hour back to get card and was told they didnt have access to it. Called next day, card is now missing. Left cell and info (which they already had) and asked for manager to call me back asap. Never got a call. will never stay there again."

"Great location to all Mystic activities and great room for a family of 5. "