Hotels in Newport

"Horrible11th birthday party for my daughter. Pool, rooms, resort, and water park dirty. We had to ask for washcloths and towels which none were avaliable in the room opon arrival. No restaurants or snack bars were open at the water park which made it so where we had no access to food or drink while there unless we left the waterpark. Way understaffed. We booked not knowing expedia does not offer water park passes with the rooms until we got there so we had to pay a extra 70 per person for water passes. 70 x 6=420 is alot so we paid almost twice as much from not booking straight with the resort. The only good this was the staff of 2 at the waterpark. We will not be using expedia any time in the future. I feel some type of refund is necessary. "

"Property and room were clean. Hot tub, pool, sauna and fitness area were well maintained and very nice. Would stay again."

"Genuinely Not clean and my room was not cleaned and beds were not made "

"need to maintain better. hot tub wasn’t working. furnitures were dirty. bath tub water stopper was broken."

"Clean room. Friendly staff. Great customer service!"

"Outside in the back of the property, a group of cars were having a tail gate party and were smoking weed. When we came into the lobby to check in, the entire lobby smelled liked heavy weed. Thankfully our room was nice and clean. "

"The breakfast ends at 9am on the weekend which is insane breakfast should be 10am on weekend no one wants to wake up early on a weekend. "

"This hotel has definitely went down over the years (we have stayed here many times in the past). Front desk staff was less than friendly. Breakfast is the least they can do and still call it continental breakfast. Felt like they don’t care about business much anymore."

"We got down for. Breakfast about 20 minutes before closing and they were already out of most every thing on our first morning. 2nd day we got there around 8:30 everything was good but not hot. Our holtel room appeared to be dark. The curtins dont close to well Had to use clips to make sure they were closed. "