Hotels in West Springfield

"it was fine until saturday night when the hotel let a bunch of people in room 423 right beside us and they made so much noise we could not sleep from blaring music to loud talking starting around 1030 and not stopping till after 1 am. We didnt get much sleep... The manager was called to come up twice. the first time the music stopped but the loud yelling and talking kept up the second time it quit which was 1 am... dont know wether they kicked them out or what but it all stopped after the second time. "

"Staff was excellent, as were the accommodations & the parking garage is very convenient. Manager Leyna and bartenders Abby & Anna were the example of fantastic hospitality on a busy Sunday night full of industry people. Shoutout to Kevin, Leo & Rocky at the front desk as well for their help at check in & with parking."

"Nice room, but one lamp not working and no shower gel."

"Awesome place to stay! "

"Location was great!"

"The electricity was off when I arrived- made it difficult to check in. Didn't come on until 3 in the morning. So, couldn't do any amenities until breakfast."

"Breakfast was great and staff was very friendly!!"

"The entire hotel was under construction which is totally ok BUT you need to make guests aware of amenities that they are counting on being available, will not be. If pools, gyms and or hot tubs are not in working order, LET THE GUESTS KNOW. Some form of compensation should be available for guests that were bamboozled. Guest relations left a lot to be desired. Quite a bummer. "

"We stayed one night with our dog on route and it suited is fine despite being next to the highway. The room and bathroom, although small, was clean and comfortable. Fast food nearby. We did not notice the traffic noise on the highway. Lots of grassy areas to walk the dog. Very friendly and helpful staff. Would stay again if passing thru."