Hotels in Preston Brook

"Fantastic everything was amazing"

"Great hotel. Room looked like it had recently been uograded. Michelle at check in was very helpful & professional. 4 minute walk to terminal 3. Would stay again. "

"I didn’t eat breakfast "

"The breakfast was as good as you can expect for a 3 star hotel. We had no complaints there. Did not use other facilities. "

"Restaurant not that busy on the evening. We were told to take a seat and then we were ignored. After around 10 minutes I had to get the waiter over. Placed our order. Starters came and when eaten we were again just ignored. Had to chase down staff again for service. Mains came, not what we ordered. Then after that was corrected had to wait ages for the bill. Having worked in hospitality myself I know what it is like. The staff seemed to have no pride in providing a quality service, very poor in that respect, but the food, when they got it right, was acceptable."

"Daniel on reception was so nice and made our overnight stay just perfect. Will definitely stay here again and recommend. Great location."

"Incredibly accessible for those who need it. Tierney at reception was amazing! Ordered pizza to the room with ease via QR code which was super helpful to us being hard of hearing. Comfy bed and spacious bathroom. Could not recommend enough!"

"Staff were very helpful "

"Accommodation was acceptable. Disappointed that there was no facility to sit in a lounge for a coffee etc outside of bar opening times. I would have liked to sit in the lounge and enjoy a coffee/drink but nothing available until midday. The shower was over the bath but handle on bath were not secure so unsafe."