Hotels in San Jose

"breakfast was good, there were no coffee cup tops of the correct size, but that was minor"

"I did not get to eat breakfast, but the coffee was good. The breakfast area was always clean and the food smells great "

"Staff was friendly and accommodating. Nothing I asked for was too much (not that I asked for a lot). The breakfast was fresh and tasty! Would recommend. "

"Room was out of toilet paper and soap. Staff didnt understand english very well. Wont be staying there again unless no other choice available. "

"It was hard to get the water to the right temperature for a shower it was either to hot or to cold breakfast consisted of cereal and fruit "

"Staff is friendly as always, however we got upgraded to a room since our room the lock was dead. The upgraded room had hair in the bed- long hairs short hairs, the garbage can had shavings from someone in it, the shower and the floor had “short and curly” hair all over. (If you know what I mean by those. ) we told the staff about it and just said please change the bedding and clean our room instead of moving us again. We came back that evening bedding was changed and looked somewhat vacuumed. But the shirt and curly hairs were still all over and bathroom definitely not cleaned. Moving the hand towel to a hook doesn’t equate to cleanliness. "

"Room wasn’t best "

"This is not a Holiday Inn Express as advertized. It has been a Comfort Inn since 2019. Dirty cleaning rags were hanging in the shower. The shampoo was empty. The pool was out of service. "