Hotels in South Elgin

"All good"

"The whole place felt run down, like it was in need of a renovation everywhere except the front entrance. The elevator was very clunky, everywhere felt dark and dingy, and our room has a chemical smell similar to paint thinner. Our room also had mysterious carpet stains, hair all over the shower, debris on the "balcony" ledge, and a very old box spring mattress that needed to be replaced. We also were not prepared for a conjoined room, and let me tell you if you have neighbors with one of those rooms you will hear EVERYTHING. When I called the desk (I was off site) to let them know we were checking out early I couldn't understand the guy I spoke to at all beyond the question of what my room number was so I just hung up. We will not be returning here ever."

"nice faciliies"

"I loved the breakfast and heated pool."

"This is my new go to for Chicago Lombard area"

"Room was clean. They were remodeling the hotel but rooms are currently older rooms."

"I’ll start by saying, don’t be fooled by the beautiful pictures and reviews posted on Expedia. This property is in dire need of updating. When you first enter, you are graciously greeted by Gee, a lively, happy concierge. The lobby has been renovated and is a lovely gathering space with a modern bar and sitting area. The front desk agent, Hamilia, was friendly and quick check in. This all sounds lovely, until you get to your room… we booked the 11th floor panoramic room for a special weekend away for my husband and I. Upon opening the door, you were hit with cold musty, marijuana odiferous air. The panoramic view was beautiful, but I couldn’t get past the smelly, 63 degree temperature. We instantly turned up to heat. The bathroom was dated with peeling paint in the tub, an open packet of soap on the counter and “something “ in the sink drain. Seemed like it wasn’t even cleaned after the last guests. The carpet, furniture, drapes were old, and the bed had the worst creaking when sat on. After half an hour, the room was not any warmer so we went down to tell them. Maintenance was going to look at it as we went to dinner. Arriving 2 1/2 hours later, our room was… 63 degrees. Talked to Hamilia again, who had maintenance address the issue again. He turned off the blowers and dropped off a space heater and promptly left without waiting to see if it worked. The heater did NOT even turn on. The hotel was sold out with only a room with 2 twin beds and for half price “for our inconven"

"Dirty rooms , roaches around the bed , very bad smell "

"Fresh"