The Westin Chicago Northwest puts you within a 15-minute drive of Woodfield Mall and Schaumburg Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Market Place, which serves breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and overall property condition.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet friendly
Free WiFi
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Free area shuttle
24-hour fitness center
Self parking
Hot tub
Coffee shop/cafe
24-hour business center
19 meeting rooms
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Premium TV channels
Garden
The current price is CNY1,034
CNY1,034
CNY1,154 total
includes taxes & fees
Jun 14 - Jun 15
Why we love this property
Foodie paradise
This hotel's restaurant, cafe, and bar serve buffet breakfast with vegan, vegetarian, and organic options. Locally-sourced ingredients create delicious meals.
Plush sleep experience
Wrapped in soft bathrobes, guests drift into slumber on premium bedding with Egyptian cotton sheets. A sleep sanctuary of pure comfort awaits.
Pirates Cove Childrens Theme Park - 5 min drive - 2.9 km
Woodfield Mall - 10 min drive - 9.2 km
Schaumburg Convention Center - 11 min drive - 11.9 km
Donald E. Stephens Convention Center - 23 min drive - 20.1 km
Getting around
Chicago O'Hare Intl. Airport (ORD) - 29 min drive
Chicago, IL (PWK-Chicago Executive) - 31 min drive
Chicago, IL (DPA-Dupage) - 37 min drive
Chicago Midway Airport (MDW) - 65 min drive
Itasca Station - 5 min drive
Roselle Medinah Station - 6 min drive
Wood Dale Station - 7 min drive
Free area shuttle
Restaurants
Casey's - 3 min drive
7-Eleven - 3 min drive
Buona - 3 min drive
Dunkin - 4 min drive
Real Time Sports - 19 min walk
About this property
The Westin Chicago Northwest
The Westin Chicago Northwest puts you within a 15-minute drive of Woodfield Mall and Schaumburg Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Market Place, which serves breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
416 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Uncovered onsite self parking (USD 5.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Offsite
Free area shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
19 meeting rooms
Conference space (43817 square feet)
Services
24-hour front desk
Concierge services
Wedding services
Multilingual staff
Facilities
ATM/banking
Garden
24-hour fitness center
An indoor pool
Hot tub
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Administrative fee: USD 1 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 9.99 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 19.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Parking
Uncovered self parking costs USD 5.00 per day with in/out privileges
Policies
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca
Frequently asked questions
Does The Westin Chicago Northwest offer free cancellation for a full refund?
Yes, The Westin Chicago Northwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Chicago Northwest?
Yes, there's an indoor pool.
Are pets allowed at The Westin Chicago Northwest?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Westin Chicago Northwest?
Yes. Self parking costs USD 5.00 per day.
What are the check-in and check-out times at The Westin Chicago Northwest?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at The Westin Chicago Northwest?
No, this hotel doesn't have a casino, but Rivers Casino (16-min drive) is nearby.
What is there to do at The Westin Chicago Northwest and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Westin Chicago Northwest also has a 24-hour fitness center and a garden.
Are there restaurants at or near The Westin Chicago Northwest?
Yes, there's an onsite restaurant, Market Place.
Have a question?
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The pool and hot tub were well-maintained, heated, and a great way to unwind. (16 reviews)
The spa tub and hot tub were enjoyed by guests and well-maintained. (9 reviews)
The property provided helpful and friendly shuttle services to and from the airport. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Bed
Elevator
View
Bathroom
Lobby
Children
Wedding
Restaurant
Reviews
Verified
10/10 Exceptional
May 19, 2026
We had a great stay at this hotel. The staff provided excellent service and were very friendly and helpful throughout our visit. The room was super clean, and the beds and pillows were incredibly comfortable, which made it easy to get a good night’s sleep. The overall atmosphere was very pleasant and relaxing. We would definitely stay here again!
Jessica
Jessica, 1-night trip
Verified
8/10 Very good
May 22, 2026
Our experience was good. They had a minor issue with our room availability but the staff made it right in the end. We will return in the future.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Apr 3, 2026
Comfortable dining space even alone.
Reiko
Reiko, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Rooms were cozy and clean, breakfast was amazing
TAMMIE
TAMMIE, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Very nice gym, hotel staff is incredibly polite and accommodating
Kati
Kati, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Clean and staff is always friendly
Arianne
Arianne, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Very friendly staff and clean
Teonna
Teonna, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
My stay was wonderful . It’s always nice and clean when I go to this hotel
Whitney
Whitney, 2-night trip
Verified
2/10 Poor
Apr 18, 2026
Bedding was in poor condition, ordered room service and the food and coffee were beyond subpar—I wound up leaving it. The property needs a much overdue upgrade. Old, worn carpets. Stains on walls.
The staff, however, was very friendly and helpful.
Jamie
Jamie, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Check in was quick, room was clean, bed was comfortable, shower was spacious. Only issue I had with is the steak I ordered from the restaurant was cooked well done when I asked for medium. Would recommend and would stay here again.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Clean room and courteous staff!!
Valerie
Valerie, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Our room was spotless and staff was courteous.
Bernard
Bernard, 3-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Staff was very accommodating and we were satisfied with our room. Very comfortable beds and the hot tub and pool area was a great way to unwind and relax after a day of walking through the city.
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Very nice and clean and best of all, the beds are super comfy to sleep
Ulises Silerio
Ulises Silerio, 2-night trip
Verified
6/10 Good
Feb 8, 2026
Staff was very nice and helpful and room was nice. Bed was a bit uncomfortable both mine and my partners backs hurt, and it was weird to have to pay for overnight parking on a hotel with such a large lot, never had to pay for parking before which felt a bit strange for such a level of hotel. Most likely will try a different hotel next time. Overall was pleasant enough.
Ameez Afzal
Ameez Afzal, 4-night trip
Verified
8/10 Very good
Nov 17, 2025
Clean facility, staff was friendly. Only downfall was the pool/hot tub closed so early.
Jenny
Jenny, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Great hotel with great pool.
Austin
Austin, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Great place to stay, quiet and clean.
Bryan
Bryan, 2-night trip
Verified
10/10 Exceptional
Oct 30, 2025
The rooms and beds were wonderful as always. The pool and hot tub were a nice added bonus and staff were very receptive when we requested clean towels and housekeeping brought stuff in a timely manner.
Sandra
Sandra, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Overall cleanliness
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
The staff
Genuinely wanted to help and make my stay very pleasant.
All of the above stood out.
Georgine
Georgine, 3-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Very clean modern hotel
Bethany
Bethany, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2025
Me and my family loved this hotel. We will definitely be staying here again.
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
It was a business event and the staff was great and accommodating.
Paulette
Paulette, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Wonderful multi day stay
Comfortable and luxurious rooms. The staff were friendly and accommodating. I would stay again in a heartbeat.