Hotels in Longwood

"Good service,nice hotel "

"Average hotel claiming to be 4 star was booked into the wrong room on arrival I didn’t notice so spoke to someone in the morning. I had upgraded when booking but was told no you haven’t by the receptionist I showed my receipt to her then she got the manager who wouldn’t speak to me at 1st as I was told by the receptionist they would change my room and refund me 20 euro. I asked if I could just stay in the original room at a reduced rate was told no, manager came out after I asked to speak to him. Room was changed I arrived back that night to pick up my stuff to fund the only difference in the rooms is the bed size I now had a king size bed but nothing else was different in the room so much for upgrading to a deluxe king room what a waste of money if you upgrade don’t bother. Food was okay breakfast good choice had steak in my last night there but it was chewy and fatty not worth the money."

"Large, clean rooms. Restaurant was good."

"Quaint place historic and quiet. Tea kettle didn’t work and shower head was a bit of a problem. If you’re in the area it’s a worthwhile stay."

"We had a very pleasant one night stay. The staff are very friendly and welcoming. Breakfast was very good. Room was very clean and comfortable. I would go back to stay here."

"It was an acceptable accommodation. Rooms were clean and the area felt safe."

"Our room was clean and comfortable, but just a bit far away from reception... I think we were the furthest out in 292. The staff were excellent... so friendly and helpful. Breakfast was very good overall... just one criticism... the hot buffet was served onto a cold plate. This meant that the food, which had already cooled a little sitting on the hotplate, was quite cool before it was all eaten, however the quality of the food was very good. The bar area was very good, again the staff were friendly and helpful. The overall cleanliness of the hotel was excellent."

"The room was clean, spacious and well decorated. The bed was soft and the shower was hot. The staff were friendly and helpful."

"Very average overall. The hotel and location are good, but the service was inattentive with long waits, particularly at the bar and again at breakfast where there was confusion with orders and delays in being served. There was a general lack of engagement from staff. The food offering was functional but unremarkable. I did not dine in the Michelin-starred restaurant. As a five-star property, charging a high rate for EV charging felt unreasonable. I would not consider this a standout or particularly recommendable stay."