Ulu Telom Hotels

".0"

"The room is clean , staffs were friendly and polite. The laundry room is good but only the hours is not long enough. Overall is good "

"Average property"

"A beautiful old hotel in the center of the Cameron Highlands close to everything excellent staff gorgeous old English feel the breakfast was outstanding the service also outstanding highly recommend for a short stay in the Cameron Highlands"

"Cozy boutique hotel, spotlessly clean, great location, and very friendly host manager Mr. Ye"

"My family were staying as staycation Very happy with the staying Didn't expect outside room to be so big balcony can do morning exercise there."

"Breakfast need to start earlier. If room comes with breakfast option, then, there should be a free option for a takeaway breakfast if the restaurant is not opened early enough. The attached shopping mall is boring. So being attached to a shopping mall is no longer an attraction. Friendly staff. Cowboy hats make the door men interesting and different. The green and yellow decorations look cheap and childish. "

"Not taking the breakfast. "

"The checkin process is terrible.. The checkin time given was 2:30 PM. We reached the hotel by 3:30 PM.. We need to get a token to go to the reception desk.. There was a waiting time of about 50 mins just to reach the reception desk for checkin. After so much wait, when reached checkin desk - they simply told - Room is not ready.. Howcome, when the checkin time in 2:30 PM, even at 4:30 PM the room is not ready. (We even paid 100% payment in advance) The wait area is also jam-packed. When coming with the kids & infant - it super uncomfortable after a long travel. Adding to that - it the feedback that Room is not ready, and we were asked to wait for another 30 mins. Finally got the room key by around 5:30 PM. When we went to the room - no towels, toiletries were kept inside. There is no direct calling facility to the room-service. We need to send a Whatsapp message, and they will revert.. Overall, for the size of the hotel & the fare they charge - the prompt service needs a lot of improvement. Also, please improve the Breakfast dining area. No space to sit on Sunday morning due to crowd. Please make space for more people to eat peacefully, rather searching for tables. "