Hotels in New Northwood

"My room had a bug a stink bug and the heat did not work properly. The room was dusty and small not the cleanest. They make you pay a $100 security deposit which none of the guest seem aware of. I paid $44 for breakfast and it was not breakfast at all a coffee cake , tea, coffee, or juice. My daughter wanted breakfast made and was going to pay. My daughter is 13 the lady ignored her the whole time and made an entire family breakfast. Not the best experience in a hotel it was convent because it’s across the street from Wegmans. "

"Very nice staff (especially Valet) room was clean. Breakfast had large variety of items to choice from. Great location. I was however disappointed with having to make a reservation to swim. And the pool closed at 8pm. Other then that i would recommend staying at this location"

"This wasn’t the best A Loft experience for me compared to the ones I’ve been to in the past. Things weren’t up to date. There was a lot of old appliances. One good thing that made my stay pleasant was the staff can’t remember the young lady’s name that help me at the front desk but it started with a M. She was very helpful. All in all I would give this A Loft a 1 star and the staff 5 stars."

"Clean room nice and friendly environment "

"The breakfast was delicious and was a wide variety to choose from. The check in process was quick and easy. The room was quiet and the only issue was the bathroom was dirty when I got there. It was a good place to spend the weekend. "

"Elevator call buttons did not work whole time we were there. We had to ask an employee to send us up, no problem going down, but needed assistance going up every time. Very nice staff, available at desk 24/7. "

"Guests in room 503 were up partying literally the entire night and still going when i chacked out at 11. Very loud and nothing was done about it"

"The room was fairly clean. Could do with a deep clean in crevice areas of the room. Like around lamps and fixtures. Then we couldn't figure out the switches for what lights. Then to pay for parking was I think a stretch for a guest. "

"I've stayed at several hotels in different cities, but this one was the worst ever. There was a convention going on and it made the hotel very busy. That wasn't the problem though. First off there was no coffee offered in the lobby in the mornings. The hotel needs some updating in the rooms. It's a old hotel I understand that, but there was barely any hot water, the room was either to cold or too hot (ac didn't kick in at all), the bathroom toilet broke in the middle of the night, the shower curtain was falling apart, and the mini fridge did not work well. Everything I ordered from the restaurants were subpar, not to mention I waited 40 minutes for a Fish and chips only to be told they sold out. I still can't wrap my head about that. I don't understand how you can order something, wait 40 minutes, then told it's sold out. Some employees were super nice, while others were very rude. My whole experience was negative. "