Hotels in Frankfurt am Main Süd

"Room was clean, staff was kind but hard to understand as they were non-native. It's the furthest hotel within walking distance from the airport, the shortest if you take the S-Bahn. USB didn't work, they will put a 50€ deposit on your card and there is a 2€ tourist fee that wasn't disclosed to me until I received the bill."

"Wonderful "

"Great breakfast , friendly staff very good location,"

"Was the lead to be able to use the shower sauna and exercise room after arriving early when our room was not ready."

"Welcoming staff. Perfect staying overnight before morning flight."

"It was ok."

"I booked this hotel specifically because it advertises convenience for passengers departing the Schengen zone. I was flying American Airlines to the US and this proved to be entirely inaccessible. My Cloud Hotel sits inside Terminal 1’s secure zone. American Airlines departs from Terminal 2. With checked baggage that couldn’t be processed at Terminal 1, I had no way to reach the hotel. Airport staff also flagged that checking in here means temporarily exiting the Schengen area — requiring a second passport control the next morning before reaching Terminal 2. That was an unacceptable risk before an international flight. I called the hotel repeatedly between 9:00–9:30 PM with no answer. I called Expedia customer service in the USA who also spent ~10 minutes trying to reach the property on my behalf, they were also unsuccessful. I paid $220 out of pocket for an alternative hotel and got less than five hours of sleep after a full day of travel. And now there is entire day of travel to USA, and then internal USA travel. The hotel may be fine for Terminal 1 passengers. But Terminal 2 travelers with checked baggage cannot access this property, and that is not disclosed in the listing. Clearer communication would prevent others from facing this situation."

"It was not included and we did not buy it left at 7 for airport"

"Toiletries can be provided"