Hotels in Westfield

"I have stayed at the Arlo Midtown several times and it never disappoints. Located just a few blocks from Penn Station makes this the perfect home base for a few days in NYC. The breakfast in the restaurant was a nice add from my last stay here. My only complaint would be the slamming room doors, otherwise a perfect stay!"

"Over crowded and tight parking spots , then you charge your customers an outrageous rate for parking daily, which no one staying at the Hotel should pay at all , everything looked outdated "

"Excellent Stay! Staff very friendly and helpful. The elevators seem more responsive to the card (to reach your flood). The room was excellent with terrific housekeeping. Bag storage superb. Outside assistance with taxi to airport also superb."

"The staff was amazing. Nelson was so helpful with our luggage when we checked out. Joe immediately welcomed us upon arrival and made us feel at home. The hotel is so close to everything and is very convenient."

"AWFUL experience overall. We arrived for check-in at midnight and the reception staff was extremely hostile. Any basic information had to be dragged out through questions, and the overall attitude felt very unwelcoming. One very important detail: the hotel charges $8 for every Amazon package received, which is NOT mentioned anywhere in their description. On top of that, the package pickup process is TERRIBLE — you have to wait in the same huge check-in line just to collect packages you already paid for at "available hours". We had 24 packages and ended up paying an ABSURD amount. It honestly felt exploitative and wasted hours of our trip, adding the stress on our moods. Some packages were marked as received but were lost somewhere in the hotel, so more waiting time and stress. What made this EVEN WORSE was how outdated and manual their processes were — staff were literally handling package tracking with paper and pencil by hand, which explains the disorganization. The bathroom had no ventilation/extractor fan, the room was cold, and there was no heating available. So discusting. I’ve traveled to NYC 4 times before and stayed in other hotels that were better, more professional and better priced. This hotel seemed to charge extra for absolutely everything while offering a much worse experience overall. Shoutout to the only truly helpful person we encountered there: Pablo from engineering, who kindly provided us with a portable heater. You suck, as a team and as a hotel."

"Stay far away from this hotel. They gave me a room where the bathroom was so small that I had to straddle the sink to use the toilet. Also, no matter when I returned back to the hotel, there was always a long line for the 3 elevators that operated at a snales pace. The only thing it has for it is the location but there are many hotels in the area., Stay in one of them."

"Handy location"

"Rooms a bit small, but okay for a night or two, lift can take a while to get sometimes and almost always full! Staff will store your luggage after check out, walkable to Battery park (wouldvof been a nice walk had it not been under construction). Close to walk to the Brooklyn Bridge and Water Taxi etc. Not a lot of good places to eat in the imediate area and a noisy bar right next door, but okay for a qiick visit.!"

"The hotel is not like the pictures at all. It was old building and very very small rooms (by the way i know manhattan room but it’s not like this)"