Hotels in Abilene

"Was under construction the handicapped door blocked by workers trailet and my mother handicapoed elevator was not woorking due to this we were not told of the fact and needed a handicapped accesiable room. Unfortunately it was a bad struggle for both me and my mother as i am handicapped as well "

"Just had coffee"

"Nice"

"Breakfast was great, front desk staff was not particularly helpful and the pool was freezing. This was important especially traveling with children."

"Parking was available and we didn’t have a meal in the property."

"Good breakfast. Convenient. Comfortable bed."

"The breakfast was very nice. "

"I chose this hotel after reviewing it online, particularly because of the pool area, which looked like a great feature for my three kids who were traveling with me. Unfortunately, the experience did not meet expectations. Upon arrival, I was required to pay a room deposit that was not disclosed anywhere on the website. That was frustrating, but I moved forward with the stay. We planned to use the pool during our second night, only to find that it was out of service. While the hot tub was still operational, that wasn’t a suitable substitute for young kids who were specifically looking forward to the pool. Since we were staying for four nights, I decided to address the issue at checkout, hoping for a reasonable resolution. When I spoke with the manager, I was told that I should have mentioned it earlier and could have been refunded and left. That response was disappointing. Suggesting that I should have uprooted my family mid-stay due to a maintenance issue on the hotel’s end is not a reasonable solution. Beyond the pool, there were several maintenance and quality concerns throughout the room. The bathroom flooring was coming up, and the bathroom door was delaminating and falling apart. The refrigerator did not have a proper freezer, though items would freeze if the temperature was set to maximum. Additionally, the website advertised a continental breakfast that included items like eggs and bacon. However, during our stay, breakfast options were limited. "

"I checked in on Friday and the bed squeaked so loudly it was insane. I was moved to another room and it was fine until we tried to shower the next day. The shower would not turn on. I was told maintenance would be in at 230 and would look at it. I called the front desk about 5 pm to check on the status of the maintenance person. The front desk went and found the maintenance and advised me that he was “too busy” to look at the shows and would have to move AGAIN to another room. Three rooms for a two night stay! When I asked for a refund I was advised that I would need to talk to the manager and she was not in on the weekend. I have stayed at this hotel before and never had any problems which is why I came back. Not sure I would ever stay here again! "