Hotels in Benton

"I had paid before check in and because my husband had booked the room for me I did not have his credit card and was not allowed to stay but was not given back the money for the 3 day stay and I also had the back up insurance which was not honored and now will have to sue so beware "

"Staff were all very kind. Room was a tad outdated, but we enjoyed the overall feel. Plenty of parking available. "

"The historic aspects of the hotel are all present. I also really loved the location - right in the middle of everything. I had a standard room with two beds. The bathroom was a bit grungy. We had a bathtub but no plug to actually use it. The carpet in the room was pretty nasty - I would definitely not walk around barefoot. We also had a stranger try to enter the room (with a key) at 7am. Luckily we had the chain on and they couldn't get in. I called down to the front desk and they didn't seem too bothered. Later I found out that it was a the cleaning crew that thought the room was empty. Also, the garage is a bit confusing. All that said, I would stay there again because of the value. Oh, the restaurant was surprisingly good. We had a filet mignon with mashed potatoes and carrots for $29 and it was one of the best we've ever had. "

"The night I arrived the hotel was without power so they put me up in another hotel which was totally understandable. The next afternoon after multiple attempts to find out if they were open I drove by and was told they were back up and running. This wasn't exactly true and there was no hot water and all of the tvs were not working. For two days i had none to very little warm water and the tv was never fixed. Also had an elevator stop while we were aboard and suddenly say this elevator is out of order. When the doors finally opened we exited but the elevator was not operational for the rest of my stay. It is a beautiful hotel but needs upgraded soap and shampoo dispensers and definitely better communication. "

"⭐️⭐️⭐️⭐️⭐️"

"Very clean and quiet. Nice to have a washer and dryer in the cabin."

"This was the worst stay I have ever had at a Holiday Inn, by far. We are usually very happy with all Holiday Inns. To begin with, we ordered groceries to pick up upon our arrival for our family to have for lunches and snacks. We loaded the refrigerator, not knowing that it was broken until the next day. We called. He kicked it a few times, said it’s running and he could feel the cold. So we went out to our adventures for the day. That evening, we realized it was, in fact, not working. So I called and they said maintenance wouldn’t be back until the morning. At this point, I believe the refrigerator was probably warmer than our room. So we had to wait until the next day when he replaced it, after replacing someone else’s (so the food is continuing to spoil). He did replace it while we were out, moved our food over, but didn’t take the old fridge out. So we had to push the fridge out to the hall. We were too afraid to eat The Dairy and some leftovers, and the new fridge then froze some items. So it was just a mess. The carpet next to the air conditioning was constantly wet, which we didn’t realize initially. So the covers for my son were soaking wet and you couldn’t walk over there. They gave us a fleece blanket to replace it which was not as comfortable. I specifically asked the front desk if the housekeeper would come by and vacuum and replace towels he said they always come by and to those basics, and a few more, but our room was never vacuumed. The list goes on…."

"We stayed here after trying to stay at another hotel that was in an unsafe area. We felt very safe here. They had valet service also. The people at every area were friendly. "

"I can’t stress enough, how important it is to have a clean room and facility. Our room was clean, updated and nice. The facility was clean and quiet, the staff were friendly and welcoming. The breakfast offered many items to choose from and the dining area was very clean. They allow pets, I think the first one is free."