Hotels in Cleveland

"Staff was polite and helpful. Room was clean. Beds were comfortable. Water in the entire city had been contaminated with E. coli and was unable to be used for bathing. Breakfast was not served due to this. Health department had shut down the breakfast. It is not the hotel’s fault but they had ample time to tell us of the situation prior to our arrival so we could have changed our reservation to another hotel outside the city limits where the water contamination was not a factor so we could have showered and had a hot breakfast. Though they did offer us a snack breakfast the next morning ,they offered no other compensation for the fact that we were unable to shower and missed the hot breakfast. I feel that they could have offered us some kind of monetary compensation for missing out on these two MAJOR reasons to stay in a hotel"

"Great customer service "

"Breakfast need waffles"

"There should be grab bars for the shower. The coffee this morning was not good "

"When we checked in there was only one staff member runinning everything. We asked for a manger but there was not one available. We were visiting for a funeral and booked this hotel so our kids could use the indoor pool. We were very disappointed to find out the pool was closed until June when we arrived.There were ants in our bathroom. The hall way is very noisy. We slept with a white noise machine and could still hear everytime a door in the hallway was opened. We have yet to have a good experience at a Wyndam hotel and will be avoiding those after this trip."

"Breakfast good"

"Parking was inconvenient for the rooms in the inner courtyard. Only 5 spaces. One was handicapped. One for veterans which only left 3 for entire row of rooms in inner courtyard."

"Perfect. Love the pool table. Staff is always nice and very helpful."

"Good breakfast, clean room. Super Great staff!"