Hotels in Universal City

"We loved the two pools and also the free breakfast and happy hour. Very enjoyable stay!"

"Nice pool"

"What I didn’t like was when we checked in, the front desk was very rude and made me wait over an hour for my room to be ready. Then the only option for parking was valet or paying parking in a general garage for the same price as valet. Staff are rude, showers did not drain properly and the cleaning staff for the rooms are not through. Came back and found trash still in the trash cans and no new towels when they supposedly cleaned."

"This is one of the best hotels I have found. Right on the Riverwalk, great restaurants, wonderful staff, pool. In downtown and within walking distance to many local attractions. I would definitely recommend for anyone. Will definitely return."

"No"

"The hotel sent a shuttle to the airport to pick us up and drop us off at the end of our stay. The front desk staff were friendly and helpful. The room was clean and spacious. Popcorn and soda were provided in the evenings for a snack. The breakfast and supper buffets were tasty and satisfying. Would stay here again in a heartbeat."

"Bar and restaurant was great!!! Was not able to check in until 5pm n was charged full rate for a room already paid for. "

"changed into 3 different rooms, 2 on the first "

"The cleanliness of the room left a lot to be desired (specifically in the bathroom). We also checked in and had no running water in our room for over 5 hours before being given a new room. However, the location is top notch-a short walk to the riverwalk without the big price tag of staying directly on it."