Hotels in Thermal

"Beautiful property, very clean. Food at the restaurants were great. Large property which was very spread out. For my older mom, we figured out we could call have get a golf cart pick up to the main pool and restaurants. This wasn’t communicated at check in but we asked."

"Had a great very comfortable"

"Our reservation we had for a suite was not honored. They moved us into a double room because they had a group function there that took our suite I believe. They did move us into the suite for the last 2 days of our stay. The staff did a commendable job managing the snafu. IWRH is an historical landmark worthy of a stay. It's age (~70 years) shows but that's a plus in a real sense. Lucy and Desi's Western Hills Hotel is still alive. Weekend cabaret show dinners are a nostalgic treat."

"Bugs in the room! Unhelpful staff. "

"Spacious 1 bed room condo style hotel with kitchen, separate bedroom and large living space. We have stayed a couple times here and was always a great experience. We would go again."

"Countless things wrong with the room....like broken door handles, loud air conditioning, unwatchable television. But, hey...at least they charged us $15 a night to park our car. Seriously!!!"

"I’ve been here to this motel and they been improving from my last previous stays"

"The staff was very professional and friendly. "

"Mold all over the bathroom walls and ceiling and “other” stains on the lower portions of the walls. Also, when requesting for a late check out, we were told that we have to ask in the morning because the decision maker wasn’t there in the middle of the day, the day prior to departure. Then when we called the following morning to request it, instead of saying something like, “that is possible, and there’s a fee” she literally said, “it’s going to cost you.” Weird! it turns out that it’s only $100 an hour and we needed one extra hour. So we paid it. But that was just weird."