Hotels in Cleveland

"Enjoy my stay "

"Great"

"First, we were checked into a room that had not been cleaned. The second room we got was absolutely filthy, sticky floors.The room was in bad shape. No a safe area either. Will never stay again. "

"I didn’t see the kitchen. Breakfast was good. Easy to find shuttle. Not very good neighborhood. Not easy to find places to eat if one does not have a car"

"Lobby is ok. Outside roundabout areas unkept. Rooms are REALLY BAD for what we paid per night per room!!! I was VERY disappointed. I’ve stayed in much cleaner, newer hotels in Houston IAH area for much cheaper. I’ll never stay there again. "

"The hotel is very clean , nice and very affordable. The breakfast is a great bonus. "

"One night stay. Poor breakfast & no amenities. Bed was not very comfortable. Glad it was only 1 night. "

"Very clean and the staff were amazing. It was just an issue with the jacuzzi not working. The water was not hot"

"I recently stayed at this property and had a very concerning experience. During my stay, I encountered what appeared to be bed bugs, which I reported immediately and documented. What was equally concerning was how the situation was handled afterward. I was told Kenyon (The Manager) would follow up, but despite calling the hotel numerous times and sending multiple emails, I received little to no communication. It took repeated effort on my end just to get a brief response. When I did connect with Kenyon, the interaction was rude, and extremely dismissive and lacked urgency, which is not appropriate given the nature of the issue. I was also told at the front desk that a resolution would be provided, but there has been no follow-through. Regardless of where you stay, situations can happen. What matters is how they are handled, and in this case, the lack of communication and accountability was disappointing. I would strongly recommend that future guests carefully inspect their rooms upon arrival.. OR better yet.. Just stay elsewhere, not worth the BED BUGS and rude manager. "