Hotels in Thomson

"Stayed at 5 different Hilton properties this last road trip. The best one was in Pine Grove PA. Breakfast was not great in any of the hotels. Seems like powered eggs were used. Fine for camping but not hotel food. Also apparently I can’t use “points” until I have a huge amount. At least on the other travel apps I can get actual cash back as I travel. Will be checking out other hotels in the future"

"Room was clean. Not noisy."

"Shay (front desk) And Chef Shay (kitchen) were both awesome! We woke late missed breakfast by 20 minutes and They fixed me and my wife a plate so sweet Mahalo nui loa you 2 a hui hou brah Wild Billy "

"Everything is clean and new. Staff is helpful."

"Clean room great staff"

"We were extremely disappointed with our stay. When we arrived, no one was at the front desk. We had to use a phone to call for assistance, and it rang about 10 times before the clerk came out from a back room. She did not greet us and was visibly irritated. When my husband politely said we had a reservation, she handled everything aggressively—banging items on the desk, slamming our ID onto the printer, and closing it forcefully. She asked twice if we had a dog after we had already answered no. She handed us the key without saying anything. Our biggest concern was safety: the smoke detector in our room was disabled, with exposed wires hanging from the ceiling. That is completely unacceptable. Breakfast was advertised but nothing was provided. There was also no one at the front desk when we left in the morning. The hallways smelled very strongly of marijuana and cigarette smoke. As someone with severe asthma, this was extremely concerning. Even “smoke-free” rooms should not trigger asthma. Other issues: the shower knobs were reversed (hot was cold and cold was hot), and there was a thick black vertical line down the left side of the TV screen. We will not stay here again"

"The property outside seems fairly new and is very clean. The rooms were clean and comfortable. Staff were very kind and professional. "

"Hotel is tired and experiencing staffing issues. On our arrival none of the rooms from the night before had been cleaned which delayed our checkin. When we got to our room we found it had not been cleaned. The front desk staff member was very nice and apologetic and was doing her best under the circumstances."

"Staff was professional and nice but hotel needs a major upgrade especially if its connected with the Double Tree Hilton name brand"