Hotels in Richmond

"The reviews for this hotel were really good, so I decided to book a night. The check in process was relatively easy. I had to use the bathroom when i we arrived, so that's the first thing I did when I got up to our room. When I walked in the bathroom I immediately saw a big black insect up in the corner near the ceiling. I was able to determine it was dead pretty quickly, because I saw no movement. Ok, I did my thing and walked out to my suite. My husband was watching tv on the bed. I sat down next to him and immediately saw a bunch of longer black hairs on the coverlet of the bed. It looked pretty disgusting. The only good thing about this hotel was the older lady at the front desk. She was very helpful when we had problems with the toilet flushing. "

"The jetted tub had no pressure in jets and we had to ask to have hot water. The tub side had large crack in it. No seating in lobby as under construction where do elderly sit while checking in. "

"They don’t have big blankets … trick u to pay for everything breakfast not free"

"Good stay for the amenities around us."

"Hot tub wasnt great. Room was decent but set up is weird. Kids running through hallways till after midnight into the AM. "

"The rooms and property are a little outdated. No microwave in the room. Alot of painting needs to be done. Not like some other resorts I've stayed at."

"Was there just for one night but room was nice, can see hotel is in middle of construction but still looked clean inside. Would recommend "

"This was a 5-star stay except for the checkout. I got to my room at 11:01 to collect my suitcase and had been locked out. When I told the desk clerk that I didn’t think it was right to lock people out, she refused to apologize and said “checkout is at 11.” She then gave me a one-time use key that didn’t work. Luckily the room cleaner recognized me and let me in. My room was at the opposite end of the resort so all this was pretty inconvenient. "

"Wonderful facility on a beautiful property."