Hotels in Charles City

"Stayed a few days. Staff was always friendly. Breakfast available for the full time period every day. Very helpful since some days we were up early and some days we remembered we were on vacation and slept in. The vents were being cleaned midday to reduce impact to guests. Nice to see bigger maintenance projects happening."

"The staff was not helpful. There was one guy who was helpful but not overly friendly. They were more worried about who quit and gossiping in front of customers versus making sure the free breakfast was stocked. The overall Custer service was a major disappointment. If it weren’t for that it would have been a nice stay. Great location in Waverly and lots of things to do within walking distance. Easy parking."

"Rear Door of hotel. did not open. have double doors in front one not useable"

"Ok, for a discount room. The room was clean but the building was not maintained well, the breakfast was pretty much nonexistent. The staff was friendly."

"Clean room, friendly staff"

"My son and I stayed 6 nights in an accessible room. The website mentions that you have to request housekeeping during longer stays, but even when we did, we found the service a bit unpredictable. There was no niche or shelf for toiletries in the shower, which was inconvenient. Of the five staff members I spoke to during the visit, only one graced us with a smile while we were there. The breakfast was ok, but only one day offered scrambled eggs and sausage; the biscuits and gravy on the other days were not as welcome. Fortunately, the waffle maker remained a reliable alternative. My grandsons loved the pool, which helped make up for some of the other shortcomings, and the location was very convenient. Unfortunately, the town is too small to offer any real competition and the place feels like it."

"Everything was very nice! Appreciated the pool toys for the children."