Hotels in Alton

"Rooms are very clean, easy parking , friendly staff. Location is very close to stores, restaurants, grocery store and hwy. Very walkable to places. Breakfast was good too."

"Check-in was 3 pm. Room was not ready, waited almost 30 min. We had a king with kitchenette. Layout was terrible. Desk and tv in the middle of room. Can't turn tv to get a good view from either bed or couch. Couch was rock hard. Only one night stand with light and plugs. Total of 2 lamps in the entire room (nightstand and desk)."

"First impression….UhOh! pot-holed gravel parking area!!…NOTHING in any of 4or 5 outdoor planters…no signage to signify entrance…or Welcome to Best Western!!! Building in need of refreshing paint or siding… Had to track down housekeeping for towels and bath mat on our arrival. Next day proper towel exchange and garbages emptied and Keurig supplies refreshed…next day…garbage not emptied and no fresh towels etc! Staff pleasant..room rug filthy,. Not Intentionally trying to be unkind but, I have enjoyed Best Western Hotels on many visits but Fergus Best Western Plus, was a disappointment for us! Required full payment on arrival! Did not live up to expectations. Website stated ‘hot breakfast’ till 9:30am——changed to 9:00am. Little corners cut…Hotels are costly at best …and disappointment in many areas…makes it worse. I don’t think they live up to Best Western’s name….don’t believe I’ll ever return….No hint of Welcome!!!"

"👍"

"Not avaliable to use at the time. "

"Looks better in the picture. Rooms are clean but still some older feel in the room."

"The gentleman that checked me in was very friendly and helpful. However, the hotel is attached to a u-haul pickup/dropoff area. The hallways smelled very weird/ like bleach but not in a clean way. Breakfast included was legit cereal and waffles. All Fruit looked old. Juice watered down. The hotel is not in a good area, but that’s on me. I should have checked that out myself. "

"I was a solo traveller and found the bed to be very soft, I prefer a harder mattress. They put me on a floor with wedding guests. Well I was up until 3:00 am with them because they were partying in the hallways. When I told the staff they said “well they are just celebrating their wedding”. Well maybe don’t put your solo travellers on the same floor. No sleep was had"

"Very nice place. Staff very friendly!"