Hotels in Prestonsburg

"Excellent staff and all spaces very clean. Comfortable beds & pillows. Excellent amenities. Love the indoor balconies overlooking indoor courtyard. Plenty of indoor activities. Very family-oriented. Nice bar too."

"The room was very clean and well-kept. Bathroom was likewise spotless. We enjoyed this stay."

"The condition of the property’s parking lot was extremely disappointing. It appears to be undergoing construction, but there is no clear organization or guidance on where to park. Even the designated IHG member spaces were chaotic and difficult to access. Upon arrival, it took several minutes for anyone at the front desk to acknowledge me—despite the clear sound of me saying “excuse me.” The front desk associate was visibly occupied watching something on her phone in the back room. I could see her easily, so I’m unsure why she didn’t notice me sooner. When I entered my room, I immediately saw multiple stink bugs—on the headboard, ceiling, window curtains, and various other places throughout the room. I spent a good portion of the evening killing them before finally trying to sleep, but even then I ended up covering my head with the comforter just to feel comfortable enough to rest. Before that, I also found ants in both the shower and the sink. Pest issues can happen, but this level of infestation suggests the room had not been properly inspected for some time. While the room appeared “clean” at first glance, it was evident that any cleanliness had long since faded. The so‑called renovations looked more like temporary patchwork done with whatever materials were within reach, rather than proper repairs. Breakfast was another disappointment. The options were minimal and poorly prepared, and the counters were covered in spills, crumbs, and old food. Throughout my stay, the front"

"The exterior looks borderline terrible, but the room was in good condition. The staff was clearly the best part of my stay by a long shot. They were helpful and very accommodating. Went above and beyond to make me as comfortable as possible. "

"I was woken up at little past midnight to being bitten by a bed bug. I informed the front desk immediately. The man at the counter was apologetic but could not help me in other way except to offer to place my clothes in a dryer. I left immediately!! Had to find another hotel in the middle of the night in Kentucky. It was a horrible experience!"

"Excellent friendly staff! People upstairs got a little noisy outside and cops were outside right after I got there so I was a little worried but it could have been an emergency situation, the rest of the stay was quiet theyre very accommodating and pet friendly! Away from main road , peaceful setting but close to restaurants and downtown! Nothing super fancy if that’s what you’re looking for but served my purpose! Good price Would stay again! "

"This hotel was clean, the staff I encountered were all nice, and I had no issues during my stay. Would definitely stay here again."

"Lady at check in was very friendly, asked if I smoked and said yes but don’t want a smoking room. Walked in and was nasally accosted by the stench of disappointment, Virginia Slims, and old feet. Realizing it was a smoking room, I immediately considered having a slumber party in my car rather than having to sleep in there. The personal decorative touch of cigarette burns decorating the blankets weren’t exactly my vibe so I attempted to find sleep on the top sheet with a jacket, dressed the pillows in my finest clean t-shirts, and wore a designated pair of floor socks to use the bathroom once. Luckily for my peace of mind, I travel with an extendable police baton which became the overnight watchman mascot that took the night shift in case the less than stellar door lock failed. Woke up early on purpose, considered for zero seconds taking a shower or checking out what surprises I can imagine awaited me at breakfast, and hit the road as soon as I could. I had driven 9 hrs through the mountains & it was non-refundable, so I pretended I was blind at the Bellagio & got a few hours of sleep before 8 more hours of mountain driving. Comes highly not recommended, like, ever. "