Hotels in Historic Centre of Florence

"Loved the room. So spacious! "

"The staff was great ,Virginia was outstanding."

"Lovely hotel. Easy short walk to train station nice buffet breakfast, everything they did was wonderful. "

"probably the best hotel I have ever stayed in. the rooms are SO spacious, very clean and comfortable. the property is beautiful. wonderful breakfast as well! such a great location, close to so many gems. I will only stay in this hotel while visiting florence! grazie mille!! "

"Breakfast was ok but we found it difficult to get healthy food. There seemed to be a finite amount of fruit and yogurt (managed to get a yogurt one morning out of four). That said we opted for 8 am breakfast and might have had more luck earlier. Hotel was well located and felt really secure. I would stay there again."

"Lovely Breakfast. We used the external outdoor heated pool and indoor hot Tub- was nice to relax after our Hike."

"This was a lovely hotel right in the heart of Florence. "

"Very central great for getting around on foot"

"Positives: The hotel was clean. Breakfast suited 3 of the 4 members of our family. Negatives: The experience was disappointing. The front desk staff was consistently brusque, and the property itself has some awkward layout quirks. The major issue was a prolonged power outage. We returned to the hotel hours after it began and had not been notified in advance. At that point, we were told conditions were unsafe and that we needed to find alternative accommodations. The hotel did not assist with this process in any meaningful way. We had to navigate completely dark hallways with our children, gather our belongings from rooms without power, and carry luggage down stairs multiple flights in the dark to exit the building. Throughout this, staff focused primarily on payment rather than guest safety or support. Communication was inconsistent, and other arriving guests appeared equally confused. Despite the situation, staff pressed for city tax payment before we could leave and later contacted us at our new hotel to pursue immediate payment. The overall handling of the situation felt disorganized and lacking in basic guest care and courtesy. Overall: If everything goes smoothly, this hotel may be fine. But when something goes wrong, the support and responsiveness fall short."