Hotels in Lancaster

"Friendly "

"Enjoyed our stay, staff very helpful & friendly,food good, pool ect a bonus,will come again 😊"

"The staff are a credit to the hotel. I found them helpful and friendly. Our room was upgraded to the president suite room 128 i would highly recommend for families. Even though the room was a little dated it was clean and tidy. Have already rebooked for our next break"

"good service "

"The room was spotless and the staff could not be faulted"

"Friendly staff, decent location, would definitely return. "

"Super as always"

"Clean room. Friendly staff. Lovely food and drinks. "

"Great hotel, with friendly and helpful staff. Small things make all the difference and the experience was consistent all through the hotel. From a personable arrival at reception, giving me all the relevant info (last orders, gym opening times etc), friendly gym staff and great customer service and meal in the restaurant. I forgot my tooth paste and the lovely lady at the desk (apologies didn’t get name) gave me a toothbrush and toothpaste. I also didn’t know how to find the gym and she walked me there. Really made me feel valued as a guest. So much so, I enquired about the cost of the conference room for the day as hold quarterly business meetings with a small uk team who stay over the night before and have a full day meeting. I’ll be putting this hotel forwards as a suggestion for a future meeting. I work in sales and so stay in a lot of hotels weekly, all over the Uk. This is the first time staying here and is already in my top 5 hotels. Particularly love the gym and pool facilities which is what often draws me to picking hotels. Thanks Marriot Preston team! Great job :)"