Hotels in Ilford

"Excellent rooms and comfortable beds. Friendly staff especially Alex at the Concierge. He was very helpful and assisted us with tours. "

"This hotel was the best choice and everything we needed. It was reasonably priced, extremelly well located, right next to the beautiful Tower Bridge over Thames and the Tower of London, very close to buses and underground transportation- the Tower Hill Station. It provided an excellent hot breakfast with personalized omelets, an English breakfast and cold cuts, fruits, pastries and good coffee. It also has a restaurant on site with outdoor seating and gorgeous views at dinner. The rooms are quiet and clean, with comfortable beds and great duvets, equipped with AC. The hotel replenishes daily bottles of water in the room, which we appreciated a lot. The entire staff was really nice and welcoming, but we would like to give special kudos to one special staff member who made our stay extra enjoyable: Narcisa Chirita, who went the extra mile to ensure that we had everything we need, and brightened our day with her greetings and pleasant conversation. Also, she saved us from missing our flight and having to pay for another flight overseas because of going to the airport with no passports. Soon after checkout, she contacted us to let us know that we had forgotten our passports, debit cards, insurance cards, driver's license and some cash in the safe. Had it not been for Narcisa, we would have experienced a really stressful and upsetting situation. So, again, many thanks, Narcisa Chirita! We appreciate your kind and thoughtful gesture! We will be visiting again!"

"Our room was nice, customer service was excellent. Location is walking distance to Big Ben and some other historical areas. I would recommend this hotel and would stay there again. "

"Front desk and bell-hop were very friendly and helpful. Room is as expected - not too big - but with beautiful view. Our room was located in the 12th flr which makes it convenient to visit 12 knot. We had our drinks in their rooftop overlooking the river thames. The hotel location is walking distance to many attractions. Overall, highly recommended."

"The hotel was immaculate throughout. The staff at the front desk were welcoming and friendly. We enjoyed two chocolates upon checking in, bags were stored for us as our room was not ready early. The bed was extremely comfortable, AC was excellent and easy to use. Lights were electronic controls but easily learned. Shower water pressure was great. Felt very comfortable here."

"We have stayed here before which is why we returned. The rooms are comfortable (especially the beds / pillows). Our room was at the back of the hotel where there was building work going on outside. It was rather hot so we needed to open the windows and the noise in the morning did disturb us. We asked if we could move rooms and the reception staff were very helpful and friendly. We moved to another room which was cooler and less noisy. The bar and food is nice enough. Large open space. Breakfast was excellent with plenty of choices. I’m gluten intolerant and the breakfast manager took me around to check what was suitable for me. I couldn’t fault our overall experience. The location is perfect for getting around London with the tube station about 50m from the front of the hotel (not that we used it much) except to and from Victoria coach station. "

"Very comfortable bed, quiet, high tech room that blocked out all light effectively for sleep. Terrific breakfast buffet and nice lounge area. Convenient to major sites, Hyde Park and transportation. Staff is very nice, helpful and available. Only downside is room for one is small (not enough room to layout luggage) and there appears to be homeless shelter area on start of the block where hotel is located - I never had any issues walking back and forth from the hotel on my own and never felt unsafe but just pay attention to your surroundings if you are solo traveler like I was. "

"It was good"

"Beautiful spaces, large room, good breakfast and The Soak!"