Hotels in Jagual

"The free breakfast and dinner reception was a great perk! The hotel was nice and clean! Stayed for 4 nights. My room was serviced everyday and towels replaced daily! If I needed anything I could text the concierge and it was brought to my room almost immediately!!! 10/10 would highly recommend!! And another plus? The onsite washer and dryer!!! "

"Everything was perfect"

"Me gustó todo muy trankila el área y lo más q me gustó la picina y el paisaje bonito"

"Clean! Comfortable no issues"

"The resort was clean, comfortable, has potential, with spacious rooms and friendly staff, but improvements in communication, maintenance, and guest management are needed. Significant issues with reservation accuracy at check-in(reserved two king rooms but was given one king and one room with two queen beds because my original reservation had been given to another party. I had been in contact with the hotel before arrival and received confirmation the day before that both king rooms were reserved), limited communication about compensation, and inconsistent dining experiences (Ember and Vine was not recommended based on our experience, with a $12 plate of just lettuce and a very long wait time. The café had very limited options and was the only place open early morning, and Trova was decent but made errors in our order twice. The pizza was good and fresh. We also encountered maintenance concerns (appeared to be small insect-like debris (possibly silverfish or similar) coming from the faucet in one room, and the second room had a ceiling leak above the full-length mirror, both of which were concerning, including a faucet issue and a ceiling leak, as well as overcrowded pool areas with limited seating(a family-friendly resort, but supervision in shared areas could be improved, as children were often running and splashing even in the hot tub, making it difficult to relax). On a positive note, the fireplace was a nice touch. Xavier, go-kart team and security were very kind/helpful."

"The property was very nicely maintained, including the pool and lobby. The breakfast was excellent with variety. Complimentary daily happy hour was a great a unexpected perk. The room left a lot to be desired. The furniture and the overall decor was very dated. The carpet looked like it needed a good cleaning or to be replaced. No drapes on the window, just darkening blinds that looked a little beat up. Lastly, front desk staff could use a refresh on hospitality."

"Food from the restaurant was ok, drinks was good. I had a passion fruit smoothie. Breakfast was fresh. Staff service was good. Room was ok, tiny in size compared to other hotels. We had to call maintenance because the sink was clogged and the bathtub water pooled before it drained while you’re taking a shower. Hotel is ok for a layover but wouldn’t recommend if staying for longer than that. Positive thing, although that we were right at the airport it was not really noticeable as the rooms are said to be soundproof. Parking garage was right across the ramp. They are also right next to a police station. Considering that we were still at the airport it felt safe enough. "

"Nice and clean apartment"

"The hotel was very clean, staff was nice, overall it was a nice experience "