罗索伊恩穆尔蒂安酒店预订

"Good size room, but customer service need some improvement "

"超級差勁的飯店，整體給人的感覺糟透了。我們下午三點check-in的時候，給我們的房間居然還沒準備好，我們拿著房卡到了房間，還看到清潔人員在整理浴室，床單沒鋪好，枕頭套也沒套上。櫃檯人員也沒幫我們換房間，叫我們拖著行李站在走廊等候。進去房間之後，發現枕頭套上面有頭髮，浴室的沐浴乳也沒了，還好我們有自己帶沐浴乳。當天巴黎很熱，房間的空調是壞的，我們向櫃檯反應，第一次他說應該可以了，但是其實空調還是沒動靜。我又向櫃檯反應第二次，並要求換房間，結果櫃檯人員口氣很差，吼我並且說沒辦法，因為房間都是滿的，我們就只能繼續忍受高溫直到半夜才睡著。這真的是一個糟透了的經驗，以後我們再也不會來住這一家飯店了！ A Terrible Hotel Experience This was a horribly disappointing hotel — the overall experience was awful. When we checked in at 3 PM, our room wasn’t even ready. We went to the room with our key card only to find a cleaner still working in the bathroom. The bed sheets weren’t laid, and the pillowcases hadn’t been put on. The front desk didn’t offer to change our room either — they just told us to wait in the hallway with our luggage. When we finally entered the room, we found hair on the pillowcases and discovered there was no shower gel in the bathroom. Luckily, we had brought our own. That day in Paris was very hot, and the room’s air conditioning was broken. We reported it to the front desk. The first time, they said it should be fine now — but nothing changed. I reported it again and asked for a room change, but the staff member responded rudely, even shouting at me and saying there was nothing they could do because the hotel was fully booked. We were forced to endure the heat and couldn’t fall asleep until midnight.This was a truly terrible experience. We will never stay at this hotel again! "

"有車可以免費往返迪士尼"

"早上報到時工作人員就寫錯房號，直到我園區玩了一整天看完煙火，回來提領行李回到飯店房間之後，因為行李太重扛不上二樓到櫃檯要改房間時才發現給錯房號跟住宿區域…超扯…隔天退房後忘了一罐啤酒在房內窗邊，詢問櫃檯直接表示房務回報整理沒發現，就是直接幹走當做自己的了啊！整理到沒帶走的物品連等個一天都不願意…Zz"

"去迪士尼很方便！但美中不足的是離outlet有點遠！"

"Good value hotel for long stay 4 nights, room is tidy , and everything is in good conditions "

"No early check in for VIP. No upgrade for VIP No drink for VIP Even it stated in the booking condition. No alternative breakfast like coffee or breads for early leaving customers."

"Actually this is not a hotel, just providing a bed room only. The air conditioning is not cool enough, maybe that’s only a Fan. The room only provides very basic equipment such as towels, hair dryer, and bed ONLY. Also even I set the room do not disturb, the staff still get into the room without noticing me."

"環境優美 有接駁巴士往廸士尼，非常好的安排 早歺食物一般 五人房太細 "