Hotels in Tepotzotlán

"Clean room. Super cute spot. Close to everything. "

"Good food! Good staff! Great experience!"

"This hotel was by no means 4 stars. The water from the shower leaked from under the door and flooded the bathroom with each use. Although we specified a queen bed the bed was at best a full and had only 2 small pillows. Even when the do not disturb sign was on the door the cleaning staff insisted on banging on our door several times at 8am, and once even just barging in. The sound from the hallways carried under the doors and talking by staff and neighboring rooms woke us up several times before 7am. Overall the hotel was very dark and dated and with the pool and hot tub being out of service there was very little to look forward to or enjoy at the hotel."

"Did know shuttle was offered"

"Well located, all that you need, and staff very friendly"

"Great location; the staff allowed us to check in before 3 pm which was great . The only thing they could improve is the bathroom, the faucet and shower looks a little bit old . Other than that, our experience was great."

"Great location! Located in the heart of historic downtown in CDMX. Easy access to public transportation, and some attractions within walking distance. A good variarity of food selections just steps from this hotel. Rooms are clean and feel comfy. "

"The shower was in really bad condition Floor tiles in the ahower dull of black mold Really uncomfortable Water flow from the shower really slow In general the washroom was not in a good shape "

"The rooms were nice and the property was very clean. The staff was very nice, polite and helpful. The hallway to the room on the upper floor was extremely hot. The hot air was coming from the AC vents and not vented to the roof or outside the building. I think they were in the process of correcting this because a couple guys were working on it. There were no kitchen towels, but we had an extra hand towel from the bathroom that we used. The beds are also not very soft. We wanted extra coffee (only 2 pods per day were given) and asked the front desk for some. They wanted to charge extra for that, even though we didn't have our room cleaned that day. The hotel is in a nice location, but we still needed to use Didi or Uber to get all the places we wanted to go. Not close enough to walk to historical areas."