Hotels in Mascota

"Great experience. Food was delicious and the service was excellent."

"Enjoyed activities in and around the pool. Morning strech on the beach was enjoyable. My family loved the pools, hot tub and beach drinks."

"Food was good and the adult pool was excellent. The description said hair salon but the staff at the lobby said no such service "

"The pool was enjoyable. I participated in the aqua aerobics and I loved it. Blanca one of the instructors had great style and enthusiasm! Great beach-the rocky water break made swimming and wading very safe. Short walk from the pool onto the beach. The staff were amazing! I celebrated my birthday and Esmeralda, Rosario and Pedro sang happy birthday and brought me a dessert at breakfast! All of the server staff were so happy and helpful!"

"A 3.5-star resort with truly 5-star staff — we will absolutely return! We just returned from a wonderful family week at the Melia Puerto Vallarta. There were so many things that made this an amazing vacation, but above all — the staff are exceptional. Hector in Guest Services was very responsive and checked in throughout the week. Eduardo helped with bags, and always had a smile when we passed through the lobby. At check-in Paulina and her manager Guadalupe were amazing. Guadalupe gave me her email if we had any needs. We bought the premium package and would absolutely do so again. The upgraded breakfast options, a la carte access, and top-shelf alcohol made a real difference. We ate breakfast every morning at Mole & Tacos (premium) and were so impressed by Karen. The bar team — poolside and swim-up — learned our preferred drinks (kids and adults) and always greeted us with smiles and “Hola señor… same drinks today?” Two other staff who made our week memorable were Jose and Ramiro who were with the Melia rewards program. We met with Ramiro, and genuinely appreciated that there was no pressure at all — just information. We even met with Ramiro twice more for follow-up questions, and he couldn’t have been more helpful. It’s a great program to check out for regular travellers. Great food (especially at Mole & Tacos and The Fish House), fun entertainment, and a perfect marina location with a great Thursday market nearby. Tons of pool chairs, fun waves at the beach. GREAT!!!"

"The Hotel Mio offers first class service. Hotel manager Christina is great and her staff are all very friendly and welcoming. Fidel and Alan were so good and very helpful in making our stay a great one. The breakfast is very good and offers a great selection of choices. The pool on the 11th floor is perfect. It feels like a quiet sanctuary. Overall this hotel is well located and the staff make you feel welcomed. "

"Excelente atención al cliente super buen servicio por parte del personal el único detalle que puedo mencionar es sobra el menú de la comida que manejan tal vez puediera ser un poco más variado, pero eso no opaca para nada la excelente estancia que tuvimos en el hotel definitivamente 5 estrellas "

"Wonderful Checkin staff and very clean rooms Thank you!!"

"Clean , staff amenities all was excellent "