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Jazz Hotel Penang

3.5 star property
Family-friendly hotel with outdoor pool, near Gurney Plaza

Choose dates to view prices

Jazz Hotel Penang is a haven for families and foodies alike. Enjoy an international feast at Jazz Feast, relax by the outdoor pool or hit the gym to stay active. With free WiFi, a bar, and helpful multilingual staff on hand.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • 3 meeting rooms

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
The current price is CNY411
CNY464 total
includes taxes & fees
Jun 3 - Jun 4

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Executive Room

49-inch Smart TV with digital channels, TV

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jazz Suite King & Jazz Suite Twin

Premium bedding, minibar, in-room safe, desk

Jazz Suite King & Jazz Suite Twin

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed
  • Free WiFi

Similar properties

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  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 924 reviews
The price is CNY437
CNY538 total
includes taxes & fees
Jun 8 - Jun 9
DoubleTree Resort by Hilton Hotel Penang
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About the neighborhood

Map
No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470

What's nearby

  • Straits Quay Mall - 3 min walk - 0.3 km
  • Penang Avatar Secret Garden - 14 min walk - 1.2 km
  • Ibox Museum of Glass Penang - 2 min drive - 2.3 km
  • Gurney Drive - 3 min drive - 2.7 km
  • Tanjung Bungah Market - 3 min drive - 2.7 km

Getting around

  • Penang Intl. Airport (PEN) - 39 min drive
  • Penang Sentral - 41 min drive
  • Tasek Gelugor Station - 41 min drive
  • Sungai Petani Station - 49 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Secret Recipe & Hokkaido Cheese Tart - ‬3 min walk
  • ‪Zi Tian Jiao Stramboat 紫天椒中式火锅 - ‬2 min walk

About this property

Jazz Hotel Penang

  • When you stay at Jazz Hotel Penang, you'll be just a 5-minute drive from Gurney Drive and Gurney Plaza. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jazz Feast, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights. Fellow travelers love the overall property condition.

At a glance

DONE

Hotel size

    • 255 rooms
    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MYR 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Jazz Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kitano @ Jazz - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
String and Sax - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 28 for children
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 110 per night

Parking

  • Self parking costs MYR 10 per day

Policies

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Jazz Hotel Penang Tanjung Bungah

Jazz Penang

Jazz Hotel Penang George Town

Jazz Penang George Town

Jazz Hotel Penang Hotel

Jazz Hotel Penang George Town

Jazz Hotel Penang Hotel George Town

Frequently asked questions

Is there a pool at Jazz Hotel Penang?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Jazz Hotel Penang?

Sorry, pets aren't allowed.

Is parking offered on site at Jazz Hotel Penang?

Yes. Self parking costs MYR 10 per day.

What are the check-in and check-out times at Jazz Hotel Penang?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.

What is there to do at Jazz Hotel Penang and nearby?

Jazz Hotel Penang has an outdoor pool and a fitness center.

Are there restaurants at or near Jazz Hotel Penang?

Yes, Jazz Feast offers international cuisine.

Does Jazz Hotel Penang have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Jazz Hotel Penang like?

Jazz Hotel Penang is a short 5-minute walk from Straits Quay Mall and 11 minutes' walk from Penang Avatar Secret Garden.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very varied and plentiful. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
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Reviews

Verified

10/10 Exceptional

Great hotel , very modern and clean Superb location , close to local restaurants 👍
Colin, 3-night trip
Verified

10/10 Exceptional

Very nice room, very friendly staff. Good bars and restaurants nearby
Scott, 3-night trip
Verified

10/10 Exceptional

Spacious rooms, wonderful breakfast, and excellent roof top pool and large quiet bar to sit in and read during the day.
Rajendra, 2-night trip
Verified

8/10 Very good

Location & nice view
Adnan, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel in a great location with very attentive staff. Highly recommended
Michael, 1-night trip
Verified

10/10 Exceptional

Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Harry, 3-night trip
Verified

10/10 Exceptional

A great hotel!

A great hotel! Friendly and welcoming staff, excellent facilities including rooftop pool and gym. Breakfast was very varied and plenty of it! It was great location for us just 4 minutes from the beach and some decent walks along the sea. Grab cabs were frequent and regular for the trips into George Town old district and very reasonable! I would stay there again and recommend it!
Robert, 5-night trip
Verified

8/10 Very good

Overall is good but 2 single beds don't have a chair or coffee table to relax or enjoy a cup of tea.
Tong, 2-night trip
Verified

8/10 Very good

Good product & service. Cool vibes all round.
Kin Peng, 2-night trip
Verified

6/10 Good

Good Overall

The best part of the hotel is their lobby. The room was peaceful and quiet but the bathroom water flooded the bathroom when the water was let out. Their lobby and reception staff were extremely helpful and kind.
Mary, 4-night trip
Verified

6/10 Good

The check in was very slow. The parking is a hassle, have to go to the front desk the validate the touch and go card everytime before going out. The worst experience is with the towels provided in the hotel, they were mostly yellowish (was white towel before) and a few even go a strip of blood stain on it. The facility is very nice, the room is nice and the bed is comfortable. I hope they make the improvement the the towel and parking and much much faster check in process. Thanks
HONG-FU, 3-night trip
Verified

4/10 Fair

The hotel is nice. But not as comfortable as what the rating for this hotel. The parking said it was free. But we still end up paying additional charges on our own card. Which is very annoying. The parking staff need to learn how to speak English. Because this hotel is mainly cater tourists. English speaking would be helpful.
Lee's, 1-night trip
Verified

6/10 Good

Jazz Hotel Penang is new and nicely located by the sea side. However, the quality and service of the staff need to be urgently upgraded. The counter staff (an Indian lady named Nitriya) showed an cold face and unwelcoming attitude in handling the checking in. My credit card was charged without a word of informing me though I am standing right in front of the counter. The cafe served cold parties, fruits that precut and stored in cooler. Coffee machine was out of order, ran out of bean without restored. The staff in uniform (a man and a lady) played around at the counter, blocking the walk path. I have to wait until they stopped chasing each other in order to go to the washroom.
Lay Hoon, 2-night trip
Verified

2/10 Poor

Especially the clerk is very bad!! He doesn't hv mind service...
hyojoong, 1-night trip
Verified

8/10 Very good

Staff courteous, but check in rather slowl. Room dimensions good A little abstemious in provision of drink sachets. Towels could be replaced as showing its age
Cheng, 3-night trip
Verified

10/10 Exceptional

Room is spacious and clean. Staff are friendly, helpful.
Kent, 3-night trip
Verified

10/10 Exceptional

Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Craig, 2-night trip
Verified

8/10 Very good

Convenient ,walking 5 mins walk to opposite supermarkets. 2 single beds don't have a sitting chair or small cofee table .
Tong, 3-night trip
Verified

10/10 Exceptional

This hotel is perfect without being not many toilet paper.
Minako, 3-night trip
Verified

8/10 Very good

Nice and kind staff, clean but gym needs air conditioning
Chi, 4-night trip
Verified

6/10 Good

Room key didnt work, cleaner let me in. Rather than send me a new key up, i had to go down. No juice in bar, could if got from another bar or restaurant. Card reader in bar not working had to send porter to room to pay. Pool bar unattended. Room service pizza terrible and cant put on room charge and again card reader issues.
Simon, 2-night trip
Verified

8/10 Very good

My bath towels smell so so badly
siew mee, 2-night trip
Verified

8/10 Very good

9日ほど滞在しましたが、清潔で概ね良好なホテルと感じました。 チェックイン時にTAXのトラブルがありましたが、キチンと返金されました。 ドアマンの愛想が好感触でした。 しかし難点が一つ、Wi-Fi環境が悪いことです。 Esimの電波状況も悪く、オンラインミーティングなどでは仕事にならないほどでした。 インターネットの環境だけ注意が必要です。 その他はとても好印象でした。
YASUSHI, 7-night trip
Verified

8/10 Very good

ジャズ ホテル ペナン

出張で２泊しました。概ね満足ですが、気になった事だけ書き残します。チェックインの際にカウンター内には４人が立っていましたが、働ける人は１人だけで残り３人は待っている人が居てもお構いなしに、ボーっと立っているだけで対応しようとすらしませんでした。研修中なのでしょうか？　一晩目は向かいのビルの屋台街から騒音が聞こえて24時くらいまでうるさくて眠れませんでした。日本食レストランのお刺身は解凍が上手にできていないようで、スッカスカのマグロでした。　朝食の焼き飯はご飯の水分がなくなるまで炒めた感じでガリゴリしておいしくなかったです。これ以外は、満足していますし、事前にやり取りしてた会議室の使用にもスムーズに対応してくれて感謝です。ありがとうございました。　
KIYOSHI, 2-night trip
Verified

8/10 Very good

最初は、色々クレームも付けましたが途中からはきちんと対応してくれました。ただ室内の清掃が日本のホテルまで行き届いていないのは、仕方ないですね。
HIROYUKI, 12-night trip